after many calls and online searching, I choose this company. The customer service is perfect. All questions were answered before I asked them! What I needed was included and they mentioned anything that may be extra so there won't be any surprises. Great service and great movers. I will use them again.
This company did a fantastic job. I learned from past experience to never go with the cheapest because there is a reason why one company's price is lesser then all of the other prices I got... They will be cutting cost on something and I know for a fact it will become a problem. That is why I hired North Van Lines because they were not the cheapest or the most expensive. The movers were great and so was everyone else in the office. I will definitely use them again.. From A to Z this move went smooth and great.
I hired them.. I felt very comfortable. I appreciated the honesty and the great customer service.. My move day, guys are fantastic. I didn't have to do anything.. Were done very fast and saved me money.. Delivery, on time and all in the same condition. Great great great service and price. Crew is wonderful. Will definitely use them again and again. North is the best..
North van lines moved us from NJ to Florida and the move went great. I looked up movers and this company was the best out of the options I had. The price almost perfect although it was out of my budget but you do pay for the space your stuff takes on the truck. I actually went in the office in person to meet with my rep and go over everything while there. They showed me the building and walked around to see the warehouse where my stuff will be stored for 1 month for free. Very clean building and offices. Looks like a professional company and they treat there customers professionally. I did everything in person and booked my move. The pick up team was beyond great. Those guys were so fast it was ridiculous but I loved it because I had the rest of the day to get things done. Delivery was so fast. I thought it would take 2 weeks or so to get to Florida but they proved me wrong. They actually arrived 1 hour before I got there and waited for me!!~ It was just wonderful to see that there is still a mover that goes above and beyond for their clients! North van Lines is the best moving company i have ever hired and I will always be their customer!
This is my 2nd move with North Van
Lines. I moved with them 2 years ago and now I needed to move back. The first time I was extremely satisfied with the service. Therefore, I hired them the 2nd move. Starting with every one in the office/over the phone. Very professional, friendly, and also funny. I enjoyed many conversations with a few employees which is another thing great about them! There is ALWAYS some one to help. They are genuinely interested in what a customer has to say and needs. They do try to save the customer money by offering alternative ways of doing things that can be done at home to save on the move cost. Price is always reasonable and very close. Good thing you can stop the movers from loading any thing else if you are trying to stay around a budget! Not once was I hit with a hidden fee or felt over charged. Same great experience twice!! Delivery was done within a reasonable time as well. I can not find anything to complain about. This company and every one working there deserves an A+ for making sure the customer is happy NO MATTER WHAT. Thank you everyone that assisted me through out my move with North Van Lines.
Yensing and Minka Hai
North van lines did my move from Delaware to Virginia. The move cost was very affordable and fair for the size of my shipment on the truck. My sales representative went over everything with me and all of the details. We were on the phone for 2 hours and 17 min to be exact. I appreciated that they take the time to go over every little thing and they will remind you of stuff just to make sure the customer did not forget anything. Everything they told me over the phone was in writing on the emails I got from them. Moving day, guys that came were outstanding. Fast movers that treated my stuff with care. I tipped them real good for doing such a great job. Delivery time came and my stuff arrived in one piece 2 days after my first ready date which I was sooooo happy because although they can not guarantee the exact day of delivery, they definitely do everything to bring your stuff to you as soon as possible. I have nothing but great things to say about this company because they were just great. Thank you guys for doing such a great job. My mom should be calling you for her move next month. I am sure she will get great service just like I did.
I moved last year and it was the worst move of my life. I got relocated for work again but this time I know not to just get bids on my move but to actually check out the companies and only contact the ones im interested in. I didn't want to get ripped off and have my stuff stolen again. I called North Van Lines to get an estimate. I got a great quote and I liked everything that was offered. They gave me options to stay within my budget and they have no hidden fees. I had full control over the price which is one reason why I called them because many other people said that they do give the customer full control on the price. They sure do just that. I paid only what I wanted to pay. The move went great. Nothing damaged or broken. Delivery arrived in good timing. I was very happy with my choice and I will use them again. Thank you guys for being such a great company
I found my movers from now on. This company is great. I am soooo happy with my movers and I will use them for any future move or if any one I know is moving I will definitely recommend them. I got a great estimate. They went over allll of the details and asked me questions that no other mover asked. They tried to be as accurate as possible. Everything was wrapped carefully and loaded tightly. Movers were friendly and fast. Every one in the office was pleasant to speak with. This company is GREATTT
This company made my move extremely easy. I called North van lines to get a quote for my move. I noticed right away the friendly and professional way of explaining everything and I also noticed how much knowledge the reps had. I felt comfortable with them and gave them my business. Everything was explained to me over the phone and also they have everything in writing in case we didn't have enough time to discuss EVERYTHING then I can read it on the estimate. No hidden fees and no foul play. They took care of my stuff and i paid exactly what I wanted to pay. Great service.; Movers that came to my house did an exceptional job with the packing of my breakables. Loading everything was like putting a puzzle together. I didn't pay for any empty space. I recommend this company to every single person tired of the ripoff movers. This is the company you want to hire. Thank you and I appreciate you for taking care of my stuff for me.
I got a job transfer from NY-LA. The H&R department in my company hired the movers without checking them first. On the date of pick up, these people H&R hired showed up in a beat down truck with one driver and one helper that was hired an hour before they got to me!!. As soon as I saw that, I immediately sent them away and called H&R in irate. I looked up movers and saw North Van Lines. I gotten in contact with some of the reviewers and the responses were great. I hired them, they came the same day, right away I could tell they are professional based on the office rep, the movers, uniform, truck, packing materials that has the company name and logo on it, etc.. Real company with morals willing to accommodate everything I asked for. I could not have been happier and I gave there info to my company in order to have them as our movers for any one else moving. NORTH you have been wonderful. Thank you for saving the day.
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