“My first time servive was excellent, so decided to go back.”
100%
service
“But in the last couple of months service hasn't been good because Wendy is rushing to try and attend to other clients and mainly because the other employees are totally lost and do not have a clue how to work without her managing.”
50%
value
“I'm very skeptical about trying new places for a massage, but the price was exceptionally reasonable and they made a point of remembering my name, which was a nice touch.”