Heartland Brewery Midtown

10/01/2008 Posted by maverrr

Great sandwiches during lunch time. I haven't had dinner there but I was impressed with the lunch fare and I think its a nice upscale place to have a relaxing lunch with a buddy. The service is fantastic and the atmosphere is quite good.

Pros: service,sandwiches

08/22/2007 Posted by fabriziomm

I had a business meeting in this restaurant yesterday, after placed the order the food took a wile to came, but nothing out of the ordinary and I really liked the food, I had a burger. Then when we were done, no signal of the waitress and we asked the guy that looked to be the manager to bring us the check, after 10 minutes one of me colleagues, called another waiter that was passing by and as soon as he stopped a woman (the person that sited us) holed him and told him to go to another desk, ignoring that we were talking to him, and also left. After 5 more minutes waiting for the check and we stood up and went to the front to see if they can get the check for us, the woman that sited us started complaining that this was supposed to be done by the waitress that was not were to bee seeing, the guy that looked to be the manager disappeared and after a 10 minutes wait in the door they got us the check (actually they found the waitress to get us the check) my friend placed his credit card over the bill then over the table, and the woman (that sited us) when saw that started complaining that this was supposed to be done by the waitress. We had a really bad experience with the service (almost 30 minutes to pay) but the food was good. I believe the woman (that sited us) was not supposed to be near any client. We were there at August 21 2007 around 13:00

Pros: Burger

Cons: Fries and Service

01/03/2007 Posted by mpascuzzi

Having forced my teenage daughters into several upscale eateries on a recent trip to the Big Apple I finally got it right. A stones throw from the Rock, this place had a warm feel that added to the experience. Burgers, rings, and homeade beers( including Root) were just the ticket to get away from sun- dried this and wine-reduction that. The wait- staff was efficient and courteous, bucking a recent disturbing trend in New York restaurants.

Pros: Location, value, service

Cons: Noise

12/14/2006 Posted by lemur11215

Cold food, bad service. I always liked the Heartland in Union Square, but this location has a much smaller menu, terrible staff, and everything arrived at the table cold and tasteless. It is obviously geared toward tourists who will never return anyway. I recommended it to friends because it was convenient and I ended up completely embarrassed.

0 out of 1 people found this review helpful

12/22/2005 Posted by eggsncoffee

Waited forever for service and barely got a grunt, no smile, from him. We sat in a small booth near the bathrooms (just in case he wants to know that I'm talking about HIM!). He brought the bill and dropped it on our table while he was facing another table. No thank you. Nothing. Should have left the same thing for his tip. Food was mediocre for the cost. It is convenient but so are some other "chain" restaurants.

Pros: Location, Menu choice

Cons: Rude waitstaff, Cost

0 out of 1 people found this review helpful

10/18/2005 Posted by moongoddess369

I've ended up here a few times because its location is easy to remember and to get to, but every time I go I remember that I didn't really like it the previous time. The food is kind of eh, not much of a selection and the service was really slow last week. There was almost no one there on a Friday night which should have been a clue.

Pros: location, easy, basic food avail

Cons: service, boring

0 out of 1 people found this review helpful

03/26/2005 Posted by cbrault

This was the worst dining experience I've ever had. The only friendly staff member was the guy at the bar. The man that was hosting promised to save a table for our party of 7, then sat a party of 2 at the very table he was saving (mean while there were boths open all around). When we were finally seated our waitress came by twice-1 for our order and 2-for our check. My turkey burger was not cooked at all, my friends salmon was completely raw. Horrible food and Horrible service. I DO NOT RECOMMEND THE HEARTLAND BREWERY.

Cons: uncooked food, rude waitstaff

0 out of 1 people found this review helpful

01/26/2005 Posted by punky21

ALWAYS full with tourists (especially because of it's close proximity to Rockefeller Center). But this place is a well-oiled machine so they know what they're doing. I"ve been here a bunch of times now and the service is always outstanding. The food is above average for midtown and sligtly better than some of the other Heartland Breweries in the city. This place is worth going even if only for their beer. The seasonal beers are fabulous!! Try the pumpkin ale in the fall... it's my favorite.

Pros: location, great beer, wait staff

Cons: expensive, crowded

10/30/2004 Posted by yukyee69

For about ten bucks, you can get a really big, juicy burger with all the fixings with an ample amount of fries. The pumpkin ale is worth trying too. A cheap, guilty pleasure.

06/30/2004 Posted by jjrrww

Yes its a chain, but the service has been good on every visit, great sandwiches and salads most surprising are the excellent deserts. The Union Sq location is probably the most comfortable and most filled with locals, but Chophouse in Times Sq is a nicer dinner setting. Not bad at all.

Pros: deserts, friendly service, apricot ale

Cons: , in times sq