Heartland Brewery Midtown
New York, NY 10019-6031
Phone: (212) 582-8244
08/22/2007 Posted by fabriziomm
I had a business meeting in this restaurant yesterday, after placed the order the food took a wile to came, but nothing out of the ordinary and I really liked the food, I had a burger. Then when we were done, no signal of the waitress and we asked the guy that looked to be the manager to bring us the check, after 10 minutes one of me colleagues, called another waiter that was passing by and as soon as he stopped a woman (the person that sited us) holed him and told him to go to another desk, ignoring that we were talking to him, and also left. After 5 more minutes waiting for the check and we stood up and went to the front to see if they can get the check for us, the woman that sited us started complaining that this was supposed to be done by the waitress that was not were to bee seeing, the guy that looked to be the manager disappeared and after a 10 minutes wait in the door they got us the check (actually they found the waitress to get us the check) my friend placed his credit card over the bill then over the table, and the woman (that sited us) when saw that started complaining that this was supposed to be done by the waitress. We had a really bad experience with the service (almost 30 minutes to pay) but the food was good. I believe the woman (that sited us) was not supposed to be near any client. We were there at August 21 2007 around 13:00
Pros: Burger
Cons: Fries and Service
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