03/11/09

great food and staff..CREEPY chef

by circleeast

I ate here last week with my boyfriend...started at the bar with some amazing cocktails..me..wajito..my fella..a beuno anejo margitita..bartender with the moustache was super friendly and helpful!!!! Dinner was great but what bothered us most was the creepy guy with the chef whites(chef maybe??) who stood at the end of the bar for most of our meal and just "surveyed"the dining room...Why isn't he in the kitchen cooking..looks like he gets in the way of the staff a lot too. The reason I say "creepy" is because my boyfriend said when I went to the bathroom he totally stared at me,checking me out..EEEEEWWWWW!! Food was great and staff was super friendly from the hostess..to the ,manager..to the bartender(nice moustache..my boyfriend has one too!!!) to the super nice server(forgot his name) BUT seriously that chef guy is creepy..get back in the kitchen....and stop making customers feel weird with your creepy stare

02/22/09

eh, just okay

by keiramcdaniel

just okay....ambiance. just okay...food. just okay...service. tried the steak tacos, sirloin, guac, the sea bass and a few other things with friends. again, the food was okay but not the best guac or the best anything. i was expecting progressive, flavorful mexican but received bland mexican that i could make at home. again, its an okay place if you're hungry and happen to be in hell's kitchen, but nothing i would go out of my way to visit. i've always been skeptical of moderately priced to expensive mexican, because that just goes against the grain of what mexican food is, and this is the epitome of why i would just go down to chavellas in brooklyn if i had a craving for anything mexican.

• Pros: nice place to take the visitors you don't really like
• Cons: not a place to go if you want to be satisfied

02/18/09

I had a great time

by Melove2eat

I ate at Hell's Kitchen on Valentine's Day and had an awesome time. Everyone on the staff were very nice and helpful. When the manager stopped by to ask how everything was I couldn't stop gushing about the food. My favorite dish was the Tiger Shrimp. My boyfriend had the Lamb and it was out of this world. If you have a chance to stop by the bar for a drink and apps make sure Rick is working. He is the best.

• Pros: Friendly service from host to manager
• Cons: It is pretty tight but worth it.

11/10/08

Worst Dinner in Recent Memory

by jenniepries

We had an 8pm reservation, were seated at 9:15, received our first nibbles at 10pm. No apologies, misleading wait updates, and no attempt to make the situation better. When we spoke with the manager, we were chastised and the blame was placed on the table seated before us. The evening ended with the manager sarcastically making fun of us, the bartender criticizing my drink order and being told we were not welcome back. Aren't they thrilled they included 20% gratuity in the check? We paid the full bill and will never go back. Oh, and the food was overpriced.

• Pros: Many other options in the neighborhood
• Cons: Aggressively terrible service

11/06/08

Everything was great.. until...

by likeabuterfly52

Myself and 6 other people had 6pm Wednesday night reservations here. We were there in time for the reservation, greeted by a friendly but rushed waiter, got drinks, apps, dinner and coffee. Everything was wonderful, although the app sizes were definitely on the small size for the price. After the coffee was served you could tell they were rushing us.. the check was brought before it was asked for and the bus boys began clearing everything off the table and when I say everything they even took our water glasses out from in front of us. They took the paid check off the table and within 2 minutes came over and asked us to leave our table. I have NEVER been asked to leave a table before, especially in a nicer restaurant that has received 4 1/2 stars by other people. I will not be going back, and would definitely not recommend this to anyone, unless they like being rushed after paying a considerable amount for dinner

• Pros: If you ignore the price for what youre getting it was good quality food
• Cons: Rude, rushed service

09/28/08

Phenomenal Restaurant!

by unabella99

Honestly this is my favorite restaurant in NYC. The atmosphere is great, the food is phenomenal, the service is lovely and it's just overall an incredible restaurant/food and experience. Ordered the sea bass, the guacamole as an appetizer, the banana empanadas for dessert. A really most delightful experience and it's relatively inexpensive as well. Don't forget to try the Sangria as well. You'll be coming back again and again.

• Pros: Food/Ambience/Price/Selection
• Cons: Nothing for me

08/28/08

horrible crowd

by nyc825

the people who sat next to us were harassing us and making racial jokes while we were sitting next to them. It was an awful dining experience. especially in nyc??! felt like i was in mississippi. Its a shame because the food was good but it was just unbearable especially the finance dooshes harassting us during our meal. Dont understand why hells kitchen attracts such trash. really not cool

• Cons: bad crowd

05/04/08

Not your Ordinary Mexican Spot

by tiggatash

My over all experience was very nice. A few of my girl friends met up for dinner and drinks and we wanted to try a new place and decided to try Hells Kitchen. It ambiance was cool. The food was great and so were the drinks. The only problem that I had was our waiter was not the nicest.

• Pros: Great food

04/29/08

TERRIBLE service!

by nica429

If you want to make reservations for a Saturday night, plan ahead of time for a 2 hour dinner and leave no room for lateness because you will certainly be reminded by the host or manager that you are running out of sync with their reservation cycle in the middle of dinner. The waiter/waitress was unfriendly, neglectful and moreover useless when asked for food advice; luckily, the menu descriptions were enticement enough. There are a few key dishes that I would recommend: the ceviche, the grilled shrimp entree and flan were delicious. Overall, the service, the food, and the experience, I would not recommend this restaurant, unless you're intent on throwing away a lot of money on a mediocre dinner.

• Pros: some delicious dishes
• Cons: poor service

01/05/08

This is the place for Mexican Food

by jessicasrose

Try the Margaritas and munchies. Best value @@@@. The burrito was good and the service even better.

Not pricey.