Grand Central Optical

09/19/2008 Posted by ACT212

I happen to be on a my way upstate for the weekend and realized that I didn't have my sunglasses with me. It was too late to turn back to get them. Then I noticed Grand Central Optical. I explained to the sales person that I was in rush. I gave them a price range and the type of look I wanted. I was in and out in ten minutes with a great pair of sunglasses. I found them by chance but I will definitely go back.

Pros: Selection

Cons: Busy location

08/29/2008 Posted by JHowardLI

I was in need of a new pair of glasses and looking for a new place to go because the last time I had glasses made it was big disappointment. A co-worker recommended Grand Central Optical. I was able to make an appointment for the same day. The doctor gave me a through examination and the staff helped me pick out a great pair of glasses. Grand Central Optical has made a life long customer.

Pros: Selction & service

Cons: Busy during lunch

06/06/2008 Posted by HJ987

I own several pairs of glasses and have had some bad experiences but going to Grand Central Optical was relief. They have a great selection of frames. I had a hard time deciding so I got several pairs. I have a fairly complicated prescription and they were able to have it done very quickly. The staff was fun and down to earth. They gave me their opinion without being pushy. It was the best eyeglass purchasing experience I have ever had. They have made a customer for life!

Pros: Endless selection

Cons: None that I exprierenced

03/20/2008 Posted by jjohnson15679

GRAND CENTRAL OPTICAL is a small private owned store in grand central terminal. I broke my glasses one day and stumbled in there for a fix. While my frames were being fixed i noticied what a cool selection they had. Definitly will be back for my next pair of glasses and shades. In addition to repairs they do eye exams and contacts as well... very friendly and down to earth staff

Pros: free repair , friendly service and trendy frames

02/25/2008 Posted by janderson103

Its funny that i read a review about this place about contacts and the person felt totally opposite of me. I got a toric contact fit ( for people with astigmatisms) and can see great, better then ive seen in years!!!!! The doctor was very thorough and explained everything to me. When i came back for a recheck to make sure they were fitting properly the doctor explained how it was a perfect fit, as i had expected. The contacts were competitivly priced and ordered promptly. I was very happy with my experience, will be using them in the future.

Pros: Service, great doctor. smooth transaction

02/07/2008 Posted by jwestons

I stopped in here in a hurry to get contacts , when i found out my prescription was expired. Grand central optical squeezed me in for a walk-in exam and nailed my rx accurately. Admitingly i do have a high prescription with an astigmatism so im sketchy on where i go, but, they did a great job. thanks so much!!!

Pros: what a nice place.

1 out of 1 people found this review helpful

01/25/2008 Posted by terriblyupset

Firstly I don't understand how this shop has good reviews at all. I had my eyes examined last summer and purchased contacts for 6 months. The contacts that were ordered were one of the cheapest and instead of lasting for a month, were only good for a week or so. When I turned up at the store this week, to order better lenses, I was told that it's NYS law that a prescription cannot be reordered under a different brand without re-examination, which is bullocks, of course. How do people order online then? So I took my prescription to an optician in Brooklyn, who tells me that such law doesn't exist and what's really law is that the opticians have the responsibility to make sure the prescription is accurate. I don't even know if Grand Central opticians filled my prescription accurately because neither can I see properly with my contacts or the glasses that I made with the prescription that they had filled. The new optician also tells me that the cheap contacts that were ordered for me shouldn't even have cost as much as they did - it was a fraud. Moreover, the service is really bad. When I walked in, the sales reps were eating, had major attitude and didn't even look at me in the face while talking to me. And they didn't even seem to get along with each other. I would not encourage this place AT ALL. There are few other opticians within walking distance to the station, take your money and insurance, and GO THERE! You'll be less frustrated. Now I've to fill my prescription and pay for it out of pocket. It's going to cost more, but it'll be guaranteed that I'll be able to see better, and be treated with respect that I deserve as a customer.

01/16/2008 Posted by kclark111

ran in from a layover on my train and the fixed my glasses for me at no charge. Service was excellent...i also noticed they had a lot of very nice frames...will definitly be back......

Pros: service!!!

01/04/2008 Posted by ste12345

Horrible customer service. Exam was too quick and not informative. The doctor did not explain anything to me, just gave the prescription to one of the salesperson and went back to her room! The salesperson was very pushy and kept showing me expensive glasses, which I was not interested in at all. I kept telling her that I didn't want to spent that much (close to $700) but she was very reluctant to show me anything else. The staff was rude and not pleasant to work with (unless you want to spend money). They seemed to be talking about the patient before me, which to me, seemed quite unprofessional. I ordered contacts also but they messed up the prescription and it took them forever to get them. I would never go back to this place!

Pros: convenient

Cons: poor customer service, rude staff, poor exam

01/02/2008 Posted by jclemintine1111

I popped in this place just browsing, and ended up walking out with glasses and sunglasses. The staff is very professional and the selection is so diverse, picked with such taste i was very happy that i stopped in there. Check them out for sunglasses and regular glasses that have been selected with the utmost regard for style!!!!