The Muse
New York, NY 10036-8501
Phone: (212) 485-2400
Fax: (212) 885-6159
05/25/2003 Posted by meera
I had read all the reviews on this website before going to the Muse. But I was very disappointed with their service. I requested 2 toothbrushes and paste, 2 forks and wine opener. First it took them 30 minutes and 3 more calls for them to show up. And they show up with one toothbrush, one fork. they told us they couldn't find another toothbrush and they ran out of paste and they forgot the other fork and wine opener. Well you can now decide for yourself how the service was. but I loved the room.
Pros: beautiful, spacious, times square
Cons: service sucks, very slow, rude concierge
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