Soho Grand Hotel

01/18/2007 Posted by eloise

12:53 am. checking in started at 4 pm, this is for many business people that well love a sassy, style hip hotel while you work and really use online, but if you think calling to get help, note it tuck them 7 hours to figure out to change me to another room so the 10 plus calls.. I had a great room to a ok room now I have the club under me and my fouse is can I write a clear sentence No .... Eloise is happy now they did there best and gave me a peaceful room online service.. I still give the staff a 7 + but fouse..

03/28/2006 Posted by esthermouwen

I stayed at the SoHo Grand hotel and have to say the experience was exceptional! Great staff, the room was comfortable and the amenities were a nice touch! I would highly recommend the hotel, also as it is situated in a fantastic spot in New York!!

Pros: staff, room

10/13/2005 Posted by bishopdonmagicjuan

Simply put $400 a night is the biggest rip-off ever, the rooms small, the bathroom looked like my high-school gym locker. The only good thing was the TV, that about it, staff is moronic, great location but the room simply put SUCKED! go anywhere else.

11/04/2004 Posted by franklinl

Our stay at The Soho Grand was as Grand as the name indicates. The staff was very friendly and the rooms were very comfortable. The downtown Soho location was perfect as we were used to staying at one of those generic midtown establishments. I'd recommend this hotel to those who are looking for something not so usual in the Big Apple

04/22/2004 Posted by milkcrate57

The SoHo Grand Hotel is impressive in all respects. I love the swank style of the hotel itself however, what I really found impressive is the bar scene. Either sitting in the oh so comfy salon or in either of the bars is an excellent way to spend an evening. Inspired food and superlative coctails make a perfect pairing. What a scene! Beautiful people abound. And, the wine list is an creative mix of boutique small production wines from around the world. What a setting to discover new wines!

Pros: stylish, great music, awesome wine

01/15/2004 Posted by ctarpe

I was extrememly impressed by the Soho Grand. Everything about our stay on New Year's Eve '03-'04 was perfect -- from the complimentary glass of champagne at check-in, the sophisticated decor, the professionalism and helpful attitude of the staff, to even the soap in the bathroom. I could go on and on... The rooms also have a small great-sounding stereo with a batch of great CDs for your listening pleasure. The mini-bar is stocked with all kinds of great treats from Dean & Deluca, and other goodies (Pirate Booty!). The only drawback was that our room on the 6th floor still let in some street noise, so I recommend a higher-up floor if available. Other than that, I can't rave enough, or recommend it more highly.

Pros: Impecable service, Lovely rooms, Great location

Cons: Some street noise

02/15/2003 Posted by crispandullo14

I booked the SATC package for my husband and I. I indicated at the time of booking that we were going to be checking in 30 mins. before we were supposed to. They said it was fine, and that all would be well. We get there and they send us to a room that was still occupied! We went back down to ask questions about the package and they were RUDE and very condescending!! The room was tiny and the CD player didn't work (a CD came with the pkg.). We called to have it fixed and they just took the CD and never left a note as to why. The features were never clarified and they were irritated when you asked for clarification. I would NEVER stay there again. EVER!

Pros: Only stayed 1 night, Close to the train, Going back home

Cons: Crowded, Rude Staff, Horrible cust. svc.

01/31/2003 Posted by ambermia

After spending a wonderful weekend at the W Hotel in Union Square, the Soho Grand was a big disappointment.

01/09/2003 Posted by IIII

Everything in the Soho Grand makes it seem GRAND (read huge) even when it isn't. Mirrors in the right places (like the elevators and ends of hallways) huge lighting setups, big wide staircases, big heavy doors, enormous fan palms on giant tables. Everything seems big. The rooms are contemporarily appointed, though i do like the ameneties and appointments at the Tribeca Grand better. The included Perrier Jouet and chocolates were fantastic. The early check-in/late check-out on new years day was a sanity-saving must. The $30 brunch spread however, was a little more grandly priced that it should have been. Fun place to party on NYE as well. Close to shopping and food (Balthazars is like 3 blocks away).

Pros: Big Rooms for Dwntown, Great In-Room Music

Cons: Brunch is thin for $$

11/11/2002 Posted by newyorkerklg

The SoHo Grand was a pleasant surprise. It is close to Canal Street, which I am not a fan of, but is also located near delicious restaurants and interesting SoHo shops. Our room was a good size, featured great amenities and a great view of the city. We loved the room service and enjoyed staying here.

Pros: Location, Amenities, Great Room Service

Cons: Smaller Bathrooms