Eatery
New York, NY 10019-5639
Phone: (212) 765-7080
05/13/2008 Posted by jimmyb99
I rarely, if ever, write restaurant reviews. But I have to say that Eatery NYC was without a doubt my worst restaurant experience in the past 2 years. We made a reservation, waited a few minutes, and were seated in a nice location. That was the highlight of the evening. The waiter took forever to acknowledge us, tried to push sparkling water on us, seemed annoyed that I asked for good ol' NYC tap water and then took a very long time to bring the water. 15-20 minutes later he graced us with his presence and allowed us to order. The appetizer never came. I asked him to check on it and he seemed annoyed again. While he was checking in the kitchen, the server brought our entrees. So, no calamari for us! The manager came over and apologized and said the kitchen "is having trouble tonight." OK everyone has a bad day, I understand that. But typically in a situation like that, the manager or waiter offers to comp a dessert or after-dinner drink...not so at Eatery NYC. Yes, the manager made a brief apology but that was the only acknowledgement of poor service throughout the night, not to mention that the tilapia I ordered was bland. I could have done better at a diner. I usually will give restaurants a second chance but not so here - the kitchen couldn't handle a tame Monday night crowd, the waiter was aloof and didn't seem to care, the bartender took forever to prepare a simple beer, and the manager realizes his staff is not performing yet does nothing to compense his patrons. I'm annoyed at myself that I still, after all this, left a 10% tip for the waiter. Avoid this restaurant.
Cons: Bad service, bland food, manager doesn't have a handle on his staff
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