Towers at the New Yorker

09/29/08

location is the draw for this NY htoel

by petrosianii at Citysearch

The main draw of this NY hotel is its location. It's just a block from NY Penn Station, so it's real convenient for business travel from Boston or DC, if you plan on traveling by train. Also, it's close to the Javits Center.

I've stayed here several times in the past, so I would definitely recommend it. The rooms have been refurbished so they're larger than before. Plus, they've added some nice amenities such as free Wi-Fi in all the rooms and flat-panel HDTV screens.

• Pros: excellent locationl wi-fi in the rooms; close to NY Penn station
• Cons: some rooms are small

09/16/07

Worst hotel I've ever stayed at!

by sgohel at Citysearch

While the location of this hotel was good, that was the only good thing about it. We stayed at this hotel b/c we were celebrating my birthday in the city. I called to request late check out the day before and they said I had to request it when I checked in. The reason for this being that they were not sure if the hotel would be completely booked and if it was, then late check out was not possible, which is understandable. But when I asked while I was checking in, the receptionist said that I need to call in the morning. The point of late check out in my case was that I wanted to sleep in the day after celebrating my birthday, not to wake up early enough to ask for late check out. Regardless, I ended up calling at 10am after waking up because of the construction (on a Saturday morning!!) and the lady on the phone said that was fine but we needed to be out by 1pm. I said that was fine. Around 12:45pm we get a loud knock on the door. The lady said that check out was at noon and that we were going to be charged for staying longer! I told her that I had called this morning and she said that she did not have it in her records and that next time we should get the receptionist's name so we could confirm that we had a late check out. Never in my experience of staying in a hotel have I ever heard of this! This woman was so rude and even said "There's no need to get worked up about it." We weren't even yelling at her, but we were not appreciative of her tone or attitude nor the thought of being charged for no reason! It was absolutely ridiculous. I would never stay at this hotel again. The room were a small 12x12 cube with no view!! I can safely say this was the worst hotel I have ever stayed at.

• Pros: location next to penn station
• Cons: construction on a saturday morning and rude staff!!

04/20/04

Outstanding

by cmitchelle222 at Citysearch

I stayed in this hotel because it was in a great location. Right in the middle of NY (34th st& 8th ave). The room was very comfortable, as me and my wife slept soundless through the night. The view was very nice, (40th floor) and the room service was great. The front desk was very helpful as to where we should go visit. We didn't really want to worry about the hotel when we came to NY and we didnt. Recommended to anyone who wants to see NY.

• Pros: Location, Hotel Service, Room