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Eden Day Spa

388 Broadway
New York, NY 10013
Phone: (212) 226-0515
VERY disappointing - Poor Customer Service
1 Star Rating: Not Recommended

04/07/2008 Posted by JHWW

I live around the corner and have considered checking out Eden Spa for a while--their website listed a 90 minute "Spa Manicure and Pedicure" for $80, which sounded like a great treat, especially considering they had an appointment available within an hour of my phonecall to them. My service ended up being 60 minutes, because I had my manicure and pedicure done at the same time--which is NOT relaxing, nor is it worth $80 (one day later my manicure is peeling). On top of that, I was rushed out while my polish was still sticky. I spoke to the front desk after my service, and according to them, they did this because there were other appointments coming that had to be accommodated. The manager, Sunny, said that it was due to the fact that my credit card information wasn't taken when I booked my appointment (but I was never asked for my credit card info, and why should that matter anyway?). Very poor management and there is NOTHING special about this place, don't spend your time or money here -- for a manicure and pedicure you're better off at a neighborhood nail shop.

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Editor's Review

Adam and Eve never had it so good.  See the full editorial review.

Insider Tips

The Extras

A small room devoted to pedicure privacy is outfitted with its own TV and VCR. The super-friendly, well-trained staff will even order in lunch for you while you soak your toes.

More Insider Tips

Directory & Services Information

Hours

  • Daily 9:30am-9:30pm

Payment Types

  • Visa
  • MasterCard
  • American Express
  • Discover

Recognition for Eden Day Spa

2008 Editorial Winner - Relaxation Massage

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