11/05/09

WORST HAIRCUT EVER!

by jschwab

Went to the West Side location. Had appointment with stylist named Jason. Clearly and directly went through agreed upon length for the "trim", 1 and 1/2 inches. Left 4 inches shorter and looking terrible. Complete and utter disregard for my expectations. Complained to manager (Tim) who was just as terrible as Jason. In my 37 years have never had such a terrible experience. Wouldn't wish it on my worst enemy. How do they stay in business?

• Pros: NONE
• Cons: Don't listen. Lousy stylist and manager.

10/30/09

WORST EXPERIENCE EVER

by brjunior87

THIS IS BY FAR THE MOST PRETENTIOUS BUNCH OF REJECTS WHO THINK THEY ARE PART OF SOME SORT OF ARMY OF GREATNESS. MEANWHILE, THEY EXUDE A LACK OF CONFIDENCE, EXTREME LOSS OF CONTROL, AND POOR SENSE OF PROFESSIONALISM.

THE CUSTOMER SERVICE DOESNT SURPASS THAT OF A 2 MONTH OLD. DONT BOTHER GOING.

• Pros: NOTHING
• Cons: EVERYTHING

09/11/09

Amazing color experience

by veracityy

Kelly at the East Side location is a coloring genius. I went to her with the fakey, uneven, orange disaster that another stylist had left me with, and she turned it into cool, rich, natural-looking red hair. I've been searching for a regular stylist for years, and I think I've finally found her. Kelly treated me like a friend and made me look like a goddess. She listened to my concerns, reassured me, and took the situation completely in hand. She didn't even make me look at a single swatch -- she knew exactly what I wanted, and she delivered completely.

The only reason I'm giving the place four stars instead of five is that while Claudia was very nice and great to chat with, she was kind of clumsy and even got my hair caught in the hairdryer vent at one point -- yowch! Also I agree with another review, the front desk was a little tough -- I wound up waiting for quite a while to check out. They were very accommodating on the phone, though.

• Pros: A colorist who actually listens and delivers!
• Cons: Front desk and assistants seem a little absent-minded

07/18/09

Saw ck for color

by flowerygirl76

im an interior designer and know when color just works. its been 10 weeks since my color service and my hair color just gets better and better, thats why i have to write ck a review

i wanted something natural, but not the same old highights. i have fair skin and everyone wants to make me blonde! she looked at me, and talked about matching color to my skin tone and eyes and looked at some pictures together. then she PAINTED on really beautiful coperygold and some contrasting tones.

ive never received more compliments. my hair's got a little wave to it and it looks like ive got gorgeous ribbons of color. ck's spunky and cool and a MUST see in manhattan.

• Pros: finally, someone who listens! color thats cool
• Cons: front desk people can be tough to deal with

03/17/09

Awful experience and didnt even get any services there!!

by raine84

I had an interview today with someone by the name of Jessica for a postion there and before I could get my foot in the door I was told BY JESSICA they wouldn't see me because I was wearing JEANS!!!!!!!!!!!!!!!!!! Could you believe the discrimination. This is a side job for me that obviously I wouldnt be making a career out of but completely wasted my time than HERS. On top of that I orginally had an interview last week but had to be rescheduled by her for this week. I came all the way from NJ to at least be considered, but what do I get ??? A big NO!!!. Then she said, "I will take your resume for future consideration." Jessica, you can just take my resume and shove it. I know I am wanted elsewhere and where people have hearts.Honestly i look better than all of them in MY OWN jeans than in their boring black wear.

03/10/09

A five start hair saloon- go see Izabela.

by Pilarin

A five start hair saloon- go see Izabela.

I have been going to Paul Labreque for over a year now and Izabela, one of the best colorist in the city is getting better and better at her coloring techniques.

On my first visit, when she first suggested new color and highlights for my hair, I was a little hesitant?but the final result was overwhelmed! I simply adore it. Izabella is not only talented, but she likes to give cool tips on how to maintain the style.

Paul Labreque products are amazing... i always leave with a bag full.

• Pros: Thumbs up on Paul Labreque's hair products.
• Cons: None

02/06/09

Great Atmoshphere and I Loved my stylist CK!!

by 1stlight

I recently moved to New York from Los Angeles and after having a series of bad experiences with color at other New York salons, I was turned on to the Paul Labreque salon. Luckily, life lead me to CK. What a phenom with color. She not only corrected the color from my previous experiences at different salons, but I walked out of the 65th and Lex salon both feeling and looking amazing. In fact, I went shopping immediately afterwards, and two random strangers stopped me to ask where I had my color done. I felt attractive and confident, what can I say. Ask about the "hand painting" because it worked great with my hair. I think she also does striating and balayage. Overall a great experience in a fun and mellow environment.

• Pros: My stylist and hair savior CK
• Cons: None that I can see

01/29/09

horrible customer service

by elisemariee

Had an appointment as a hair model for color with Millie. I was excited, the website made the salon look great and the model program is very affordable. Millie and I spoke over the phone about what I was looking for and she sounded great. Well I worked very late last night but got up this morning very early to make sure I was on time. Well imagine my suprise when I get to the salon and the girl at the front desk says Millie is not allowed to do color today and she was supposed to have contacted me. Well I pull out my cell phone and there is no message, no text. Another girl comes out and says again Millie is not allowed to do color today do you maybe wanna reschedule. I understand I am just a model but no one even apologized to me. I am sure that the apprentices want the models to show up on time and keep there appointments why not return the favor.

• Pros: affordable
• Cons: if they show up

12/29/08

Color and Cut with ELANA....

by KILY

Elana has done my hair for the past year. Before coming to her, I was being colored by one of NYC's top colorists. I am the happiest I have ever been with my color. She has given me natural blond highlights which complement my skin tone and bring out the gold in my eyes. To make things that much better.... my hair is healthy and looks shiny all the time. I also, have her cut my hair. It is long and thick. She gives me long layers which fall into place with growth. A la Giselle! She has a caring personality and will listen to what you are trying to achieve. She will make you look the best you can look. I highly recommend her.

12/28/08

Elana is amazing!

by simonedb

Oh my god . . . this girl knows her color! I went to Paul Labreque after a slight disaster wherein my dark blonde hair turned slightly pink when I tried to have a red gloss put on it. I found Elana and she saved me. I was utterly traumatized and nervous that she would just make it pinker but she found the perfect shade for my skin tone and now it is a beautiful light golden red. She had no ego about the process she just wanted me to be happy when I left. I have had so many people tell me that they couldnt believe it wasnt my natural color and I've never had so many compliments or gotten so much attention for my hair. That makes my Leo ego very happy! I will NEVER let anyone else color my hair again!