Action Car Rental-Downtown
New York, NY 10003
Phone: (212) 253-2299
Ratings & Reviews Summary for Action Car Rental-Downtown
What Users are Saying:
- Easy contract
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User Reviews for Action Car Rental-Downtown
08/25/2008 Posted by trust7777
The car I reserved was not available when I came to pick it up. They gave me a car which didnt fit all 5 adults! They tried to scam money in everyway possible! They make up new rules and regulations when you go to pick up the car and when you return it. My car had no arm rests, burn wholes all over the backseat and given to me at half a tank. I told them I was going to be late returning the car at least 5 hours late, they were ok with it! the deal was $15 an hour after the time it was due back. They were totally aware that I was returning it late. THEN the next day after I returned it they wanted to charge me a full extra day claiming that they told me only 4 hours was ok! What! Then there is a 200 mile limit a day which they will NEVER tell you! I said this was not told to me and I would have never taken a car from you guys if that was stated! They then were nice and said ok make it 500! I thought that was awesome! BUT no no no! They are claiming it was 500 for the whole weekend not per day!!!! If you rent from this place they will be rude to you, change every detail they tell you, try to scam extra money and your car will be a wreck! I rent a car at least once a month here in manhattan, I am telling you this is the WORST place in the city.
Pros: there really are none to talk about
Cons: broken car, given half empty, try to scam money from you, and customer service is a disaster!
03/15/2008 Posted by terryandmom
I MUST ADMIT, RENTING AT ACTION CAR RENTAL WAS A WONDERFUL EXPERIENCE FOR ME. THE CUSTOMER SERVICE WAS VERY GOOD. THE WORKERS' WERE FRIENDLY AND PROFESSIONAL IN DOING THEIR JOB. EVERYTHING WAS DONE IN A PROCEEDURAL MANNER, AND THERE WAS NO LONG WAITING TO GET THE CAR. AlSO CAR WAS IN A LOVELY CONDITION, CLEAN INTERIOR, UPDATED CARS, VERY CLEAN ON THE OUTSIDE, (NO COMPLAINTS). I WOULD HIGHLY RECOMMEND THIS COMPANY "ACTION CAR RENTAL" TO ANYONE. AS A FREQUENT RENTER, ITS ABSOLUTELY THE BEST RENTAL COMPANY I HAVE EVER BEEN TO, ESPECIALLY IN THEIR EXOTIC SELECTION IT IS VERY AFFORDABLE COMPARED TO OTHER RENTAL COMPANIES IN NEW YORK CITY, PRICES TO BEAT! THANK YOU ACTION CAR RENTAL FOR MAKING RENTING A CAR SO EASY AFFORDABLE AND FUN..
Pros: THUMBS UP, EXCELLENT CUSTOMER SERVIVE, CLEAN CARS, EASY PROCESS
Cons: NEED MORE LOCATIONS IN NEW YORK CITY!
06/04/2005 Posted by securitydodge
Very Old Cars, I Rented A Luxury car and the car was over 3 years old
Cons: Old, I Broke Down, I Got Stick
05/18/2005 Posted by diablo1024
This is a terrible car rental service. I reserved a Corvette for this past weekend, but when I got there, they had rented it out to someone else, and claimed there was no record of my reservation. They gave me a Boxster instead, but I had to wait over half an hour for them to "clean" it, even though it was still dirty when they brought it out, and the radio/CD player did not work. Additionally, I was told I could go over the 200 miles/day limit by about 50 miles, but I was charged for the additional miles anyway, which I am currently disputing with my credit card company. Also, the person who helped me was on a personal call the entire time and was too lazy to do her actual job. This place has great cars, but trust me, the service is terrible. DO NOT RENT FROM THEM.
Pros: cool cars
Cons: terrible service, ghetto office, cars in bad shape
