Otto Enoteca and Pizzeria
New York, NY 10003
Phone: (212) 995-9559
03/23/2008 Posted by carolqsmith
For my mother's birthday we made reservations for six people for dinner. We confirmed earlier that day that all six of us would be there. When we got there we were given a piece of paper and told to wait until our name was called. After waiting almost half an hour past our reservation time they told us we could be seated. They took us over to a table that only seated 5 people!! After realizing six of us were not going to fit, they brought us back out to the front of the restaurant and told us to wait a few more minutes. We were annoyed at this point and when the women in charge came over to speak to us we told her how frustrated we were. She proceeded to yell at us and told us that they made a mistake and we should get over it. When we told her that wasn't fair, she claimed that we were "cussing" at her and forced us to leave the restaurant. They screwed up our reservation, made us wait almost a half an hour to be seated and when we got upset they asked us to leave!! We have eaten there many times before but that was the last time I will ever go there again. Absolutely Terrible!!
Pros: Good WIne List
Cons: The people who work there are very rude!
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