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Otto Enoteca and Pizzeria

1 5th Ave
New York, NY 10003
Phone: (212) 995-9559
Unbelievable ! Unacceptable ! A real desaster !
1 Star Rating: Not Recommended

04/30/2008 Posted by RawBare

Very bad place for everything. So noisy, very bad hostess (she should learn how to live as a better human being...! or try not working for few days every 28 days... periodically...!). Maybe the crew should fire the owner or manager... Yes, it's often the boss' fault when the work environment / cultur is negative but in any case you don't treat people/customers like criminals or cattle... I'm really surprise how a place like that is called "restaurant"; they have no clue what a restaurant ought to be. In France they call that kind of place; "Hall for cows". You can see that they organize a biiiig bar area (who actually looks like a cowshed) so, even you reserve and there are free tables in the dinner room, you have to wait one hour so, here we go; you spend a lot of money for poor drinks. THEN I had to fight and scream to the hostess (because it's so noisy and you are finally mad to wait in this so LOUD hall) to get seated. (I am not done yet!... continue to read!) So we never got seated and we were told to get back in line to wait for a table with walk-ins though we had a reservation. Fortunately we left without testing their food. I say "fortunately" cuz since that bad experience two weeks ago, I talked about it to all my friends and some of them actually ate there and really didn't like the food! Wow even better... Unbelievable. I spent my time to write that but it's worth it. Unacceptable. If they were in the medical field, that place would be close immediately and some guys send to jail. Well, maybe..... It is unacceptable. I can't wait to see that place closed. I put one star cuz it's well located for the next business there. If you're around, go check the noise, the bar area trick and before you become a cow (am joking) ha ha ha ! and be attacked by the hostess, leave and do what we did by chance, just go half block away in 8th Str. toward West and eat in this amazing, original, great Japanese restaurant: Sushi Yawa 25 W. 8th Str. Ph.: 212 253-9888

Cons: Otto = Zero

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Editor's Review

Mario Batali's casual eatery is a destination for tasty Italian snacks, excellent wines and outstanding gelato.  See the full editorial review.

Insider Tips

Know Before You Go

Those lucky enough to snag a stool at the bar should stay put and dine amid the bar's people-watching bustle.

More Insider Tips

Restaurant Information

Notable Chef

  • Mario Batali

Hours

  • Daily 11:30am-12am

Dress Code

  • Casual

Cuisines

  • Pizza
  • Italian

Payment Types

  • Travelers Check
  • American Express
  • MasterCard
  • Visa

Meal Price

  • $$

Amenities

  • People Watching
  • Family Style
  • Bar Scene
  • Celeb Hangout
  • Dine at the Bar
  • Notable Wine List
  • Group Dining

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