Juvenex Spa

09/23/09

Great Experience

by peta2009cc

by peta2009

The front desk are so rude unhelpful and they are defintely not a place to go if you are looking to relax and have a pleasant welcoming.. the massages are however very good, but the bad customer service puts a bad taste in my opinion that I find it hard how other reviewers dont say anything...by the way, I NEVER complain about places am am not one of those "difficult" clients..

I happen to know for sure that other people feel this way , however I am the only one speaking up for now.. hopefully others will speak up so they can change their ways.. !!!!!!!!!!!!!!

• Pros: Good massages
• Cons: Wrost customer service EVER!!!!!!

08/28/09

Not What I Expected

by jennyvh

I went to Juvenex spa after having dinner with a friend. It was around 11:30 in the evening. I had never been to a 24hr spa, so I thought I would give it try, since it is hard for me to find time to pamper myself during the day.

I will say that the decor is lovely, but I didn't try the sauna or steam room because I didn't have a bathing suit-they said they could give me disposables, but I opted not to try these features as they were co-ed.

I have had many massages in NYC from high-end spas to the little Asian places. I also have friends who are massage therapists, so I know how a massage should be given. The practioner was a nice woman, but did not drape me properly, and I felt exposed at times.

Her technique was rather rushed and disjoineted, and I had to help her along, with what felt right, and what didn't. There were times that she would pull on my wrist and bend my elbow, and I had to tell her not to do that.

She did try to accomodate me when I guided her, but for a $100+ massage, I shouldn't have to train the massage therapist...

Someone also walked in on my massage-a confused patron most likely.

I sort of felt sorry for my therapist...she seemed troubled, but then again, staff needs to leave their troubles at home, and focus on the clients.

I did express my concerns to the receptionist, and she listened and thanked me for my feedback. but I doubt my helpful tips will reach the owner's ears.

Perhaps this spa is better during the day, but I will not return.

• Pros: Helpful front desk employee
• Cons: Felt rushed through my treatment, technician poorly trained

07/23/09

great place for good bread

by lilylove

Good waxing

I am very happy to see no hair around my bikini !

It is comfortable , clean and looks nice.

kimmy is the best technitian in this field , you will feel comfortable with her kindness.

04/30/09

Great place

by star2009

The juvenex spa is a wonderful experience. I have been getting treatments at the spa for over a year now and they are always very polite, courteous, and always very professional. I receive facial with kim and she is wonderful! I am always, and I means always, looking forward to my next apointment for a very satisfying experience, no matter what it is, they do it the best

• Pros: Good facial

04/03/09

a great NYC spa

by annetteguanciale

I've been going to Juvenex for years, and have always found the facility to be clean, attendants to be helpful and services to be top rate. I was there yesterday and had a wonderful time. I've been to some of the top spas in NYC and not had services as good as those at Juvenex.

Hard to understand some of the negative comments listed here. To say that the attendants don't speak a word of English is an exaggeration, and if the smell of Korean food bothers you, it's probably best not to go to a spa on a block that has about 25 restaurants!

• Pros: good service, beautiful surroundings
• Cons: a little pricey

03/26/09

Professional, luxurious and late night!

by notafraidtorant

My co-worker and I needed a spa day but we work until 9:30 at night. We found Juvenex via Google search, and we almost went to Aura Spa around the corner because we saw the Juvenex entry way, which was less than pleasing to the eye. We chose Juvenex because it offered more amenities at a better price, and the women on the phone at Juvenex was so polite and professional, we said, "Well...let's just walk in and take a look. We can always turn around and leave."

So in the middle of dirty Koreatown, you enter a shady-looking building, but you go up five floors and walk into a beautiful oasis of dark wood floors, stone and green tiled walls and soaking tubs full of bobbing limes. There's a stone sauna cave and a steam igloo. The staff wears collared white polos and offers tea and fruit. They help you with your robes and offer a standard of service you thought was lost in New York. Don't let its location fool you into thinking it's a happy-ending sort of business. It's professional, comfortable, open late, and the price beats what other New York spas offer. I hesitate to write a review because I kind of want to keep this little spot a secret, but our experience was great and Juvenex deserves the praise.

• Pros: Clean, beautiful facilities. Comfortable and accommodating.
• Cons: Store front would make you think it's a happy-ending spa.

01/14/09

Great Experience

by baby232

My brows have never looked better!!! kim is a genius with wax and tweezers. What a good experience! kim began with a consultation in front of the mirror to discuss exactly what she was about to do and how she envisions my eyebrows .Thank you !!!

12/31/08

Extremely Relaxing Experience...can't wait to return

by tbg1212

My best friend and I went for massages and facials in celebration of my birthday. It was, perhaps, the best gift ever. They made a mistake booking our massages, so we shared a room...but it was no big deal. The massage was fabulous, the facial was fabulous, and the igloos were awesome...wish we had gotten there even earlier to spend more time in the steam "igloo". I don't know what other reviewers are referring to in terms of "dirty" conditions et al. The spa was awesome, very clean...beautiful in fact. The locker room was pristine...and it was completely comfortable with regards to changing and showering. All in all it was a great experience, I slept through part of my massage and most of my facial, but judged by how luminous my skin was, I can certainly attest that it was an awesome facial and a spectacular, very relaxing massage. Can't wait to book our next appointments, we are thinking of making this a monthly excursion. Great Experience.

• Pros: ambience
• Cons: n.a.

12/10/08

Pros: treatments work!

by oskamatin

I have really sensitive skin (rosacea, sun sensitive), so I was worried, but they did a great job. I wasn't that red afterward. My brown spots and freckles are either totally gone or very light now, so I'm going back for the recommended .kam very knowledgable about skin.

• Cons: Beautiful Spa

10/22/08

Pros: great facials, friendly staff.

by jance

Recently had facial with kim at juvenex and it was the best facial I have ever had. She is knowledgeable, gentle, and truly a joy to be around. Unlike other facials I have had,kim never once criticized my skincare methods everything specifically to me. I will definetely be back.