11/03/09

Great service, great price!

by ChrisKayla

This week, I used Infinity Movers for the third time in two years. They are fast, careful and courteous. The

movers were also pleasant and spoke perfect

English. This time, I was moving my Uncle's belongings from his home to a Nursing Home

Facility. We had four stops and the job finished

below the estimated time- almost unheard of in this

business! I highly recommend Infinity Moving!

• Pros: Moving? Call Infinity
• Cons: Due to the Marathon, they were a little late arriving.

10/19/09

Excellent Movers In a word - excellent.

by donna73

I used Infinity Moving because I had used them before and been very satisfied with the service. This time, I was even more impressed with their care for my belongings. We had to move nothing but few antiques furniture that has been in my family for a number of years. Many of the pieces were over 100 years old. Some of them were very heavy and bulky. I was very nervous about this move because of the fact that we were in business with antiques. An antique china cabinet was my biggest worry because of the bowed glass on the piece. If anything happened to that glass, it would be nearly impossible to replace. All of the pieces would be costly to try to replace or repair if they were damaged in any way ,and all of them held enormous sentimental value to me - so if they were harmed the emotional loss would also be great. When Sean and his crew arrived, I expressed my concerns to them, and they assured me they would be very careful and everything would be ok. They assessed the situation - we weren't moving everything from the house, and part of what we were moving was going to my condo while other items were going to storage. They got to work and began to carefully pack and wrap the antiques and move them carefully to the truck. Each member of the crew treated my precious antiques as if they were their own belongings

• Pros: everything !!!
• Cons: nothing!!!

05/11/09

Very Pleased!

by PamelaDS

John King was my point of contact and was very quick to reply to all questions. He was helpful all the way through the move. I had prepared a spreadsheet with 11 moving companies and he was the primary reason for choosing Infinity Moving. The packers showed up on time. We were told it would take roughly 3 hours to pack up and it was right on target. The truck showed up in Chicago (from NYC) on the day promised and during the time slot given. The truck driver and mover in Chicago were professional and extremely willing to please my daughter. Everything arrived in good shape and I will use this company again.

The only problem I had was with the foreman in NYC who insisted on a tip. When I reported this to Infinity, they offered to refund the tip. The packers worked really hard and deserved the tip, but I didn't like being asked for it.

With the exception of the foreman...I found this a flawless move and would highly recommend this company.

• Pros: Good communication
• Cons: Tipping

04/23/09

experience, quick, and friendly

by Jim2009

I highly recommend this moving company to anyone moving: house, condo, or apartment.

I actually researched moving companies when preparing for our move from a 3rd floor apartment to a house. Due to a bad moving experience a couple of years ago (bad service and charged us way over what the quote was because we had "heavy boxes") I wanted to check out reviews from previous customers. I found information about Infinity moving on their website, and then read many rave reviews on Google. It had the most positive feedback out the 4 or 5 different moving companies I looked at. I first had narrowed it down to two. Infinity had me fill out a form online, marking the number of beds, TVs, couches, boxes, etc. Then they emailed me a quote, which ended up being around $1500 for 3 movers(moved from NYC to phila). They did not charge any extra for stairs, mileage, or moving us on a holiday . The other moving company actually sent someone out to our apartment to take a look around and give us a free estimate. The guy went to each room and wrote down everything we had....basically wasted about 2 hours of my day off. He then emailed me the quote later which was around $2500. Pretty ridiculous for a small 2 bedroom apartment! We went with INFINITY, and I'm very glad we did.

The 3 movers were great: hard workers, many years of experience, quick, and friendly. They talked and joked around with me, all while working their asses off and stopping only once for a break (which is saying a lot, since our apartment was up 3 flights of stairs!). They ended up setting down the last box at the 3 or 4 hour mark, on the dot. The total was exactly what I had been quoted. My one small complaint was that they showed up 20 minutes late. However, they didn't start the clock until the minute they grabbed the first box.

• Pros: good price, easy going, great company
• Cons: what cons?????

04/19/09

good moving service

by robin221

These movers were really good. I have moved five times in 7 years and have had some bad experiences. I am very pleased from Infinity moving, my move was from NYC to Denver CO ,We got our belongings in a timely manner with very minimal damage. I was pleased and will move again with Infinity in the future, and recommend them to all my friends.

thank you nick and all the rest at infinity moving.

• Pros: professional,binding price, good value,friendly.
• Cons: none

03/25/09

Excellent movers! I highly recommend.

by edfeldman

I couldn't be happier with my move with Infinity moving . I was recommended to them by my employer, so I decided to give them a try. I've had several different experiences with moving companies, but this by far was the best.

The movers were professional and friendly. The cost was great, moved my 2 bedroom house from Astoria to DC in 2 days, first day packing day after delivery. they also help me to unpack a little .

I would definitely recommend this moving company. I've had a great experience with them and would use them again.

• Pros: best movers in town
• Cons: none.

03/17/09

Guess I'm the only one with a bad experience

by gk727

I guess there are bound going to be a few dissatisfied people with every business, and we're one of them. I researched the reviews before I chose these movers, but somehow I ended up with sour grapes.

I will give 2 stars for the wonderful service we received over the phone. The woman I dealt with was very responsive, detailed, and courteous.

But the actual move didn't go so well:

- they were late

- it took them way longer than necessary to move our items, resulting in a higher cost. Putting the simplest pieces of furniture back together seemed to require a 10 min. argument (in spanish) between the workers on how it should be done. And in the end, nothing was put together properly.

- our wooden furniture were scratched and dented beyond repair. Some areas of the wooden flooring in our brand new condo were also scratched.

- unpacking revealed many broken items that could have only resulted from mishandling the boxes.

- they actually left a few items still taped up and wrapped in moving blankets which required extra work on our part

- I found the movers themselves to be somewhat impolite

I am mystified and saddened that so many others are raving about their services. I wish I had the same experience. I have moved MANY times in this city and they were by far the worst. Would not recommend.

• Pros: Fair price, good cust. svc
• Cons: Actual moving service was poor

03/13/09

Only the fuel and the rental cost more

by bennygo

My roommate and I were all set and ready to move ourselves when a week before the move he broke his arm. Suddenly I was left to do it all myself, and there was no way I could. We were basically screwed. Yeah, I suppose I could call some friends but I hate putting people out. And who doesn't hate moving? So with our back against the wall we came to YAHOO to look for moving company, Infinity moving looked like a good option and so I called within minutes they were arranging their schedule to accommodate us. They made things so smooth and easy that I will never move myself again! And the price was right too! Basically we saved money by choosing to move with Infinity because that only the fuel and the rental cost more that what we paid those guys, thanks again to nick my sales guy that helped me and was there for me.

Benny.

• Pros: has everything you need in a mover
• Cons: none

03/04/09

first time moving cross country...

by angi199

This is my first time using a moving company. I moved the contents of my apartment from New York to Arizona. The move cost me $1400, and it was worth every penny. Everyone arrived on time. The men packed my expensive T.V and it arrived in perfect condition. Delivery was on time as well, and both the loading and unloading of the truck was done in a very quick and professional manor. The price was the exact price that my sales rep Eddie quoted me, and the move itself happened exactly like he said it would. My father will be moving with infinity moving in his upcoming move, and I will recommend this company to everyone who is looking to move. I would like to thank everyone at infinity moving for being as helpful and professional as they were.

• Pros: fast , accurate, reasonable price good customer service
• Cons: none

02/19/09

I would recommend Infinity moving to anyone.

by DeepakR

Over the phone I was given an estimate of 8hrs to move me from a 2 bedroom 3rd floor walk up to a 4th floor elevator building. I had some time constraints in the move that would have seriously been pushed if they had taken 8 hours or shown up extremely late.

However, they called to let me know they were on their way and showed up exactly when they were scheduled. They started off with 3 guys, but they added a 4th right after they started. These guys had been moving into 1 am that morning and it was obvious they were tired but it didn't affect their work at all.

They took no time in getting started and before I know it all 70 boxes that we had packed were in the truck. I'm not quite sure how they can strap 4 boxes of books to their back and go down three flights of stairs, but they did it over and over again. Then there was the furniture, which they seemed to get down just as fast and without any damage that we could find. Just under 2.5 hours into the move they had completely emptied my apartment and were heading to the new place. Somehow they beat me there and as soon as I got the door open for them they were bring stuff in. They were extremely careful with my stuff on this end and were happy to place things wherever I asked. Sam and his crew were so fast that they were done in exactly 6 hours. This was a very busy moving time(1/30) but that didn't seem to faze them at all or effect their attitudes.

The ONLY minor issue I had with the company had to do with my initial contact. I talked to a guy in the office who told me he would call back. He never called back so I called again and talked to a different guy in the office who took down my info. It took them a little while to e-mail me a confirmation, but I did receive it.If you have similar experiences don't be afraid to call back just to confirm.

• Pros: on time, fast, Professional and excellent service.
• Cons: couldn't find any.....