Alpian's Garment Care

07/18/2008 Posted by I295

I decided to take a last minute trip to Vegas and realized everything i wanted to wear out there was dirty. I went to Alpian's, told them my situation and they were able to help. I also got alterations done to a new pair of jeans in time. They went out of there way to accomidate me. I have never experienced such friendly dry cleaners. They actually speak English at Alpian's also. Totally Awesome!!!

Pros: Speak English, customer satisfaction, reliable

Cons: none

07/16/2008 Posted by originalname

Not delivered on time. Unreliable service. If you have pants and shirts for instance, they do not arrive back together. I have used them twice now, and I am VERY DISAPPOINTED. If you want your clothes back faster, you should wash them yourself. Don't believe the hype. Big deal if JZ gets his tighty whities washed here. They probably came back a week later.

Pros: Erm, a couple of famous people used them

Cons: LATE LATE LATE, UNRELIABLE, BAD CUSTOMER SERVICE

07/16/2008 Posted by andreak5

I dropped off some overnight wash and fold laundry and a few additional dry cleaning items. The wash and fold costed $1 per lb, which was fine. However, all of my whites all came back yellow in color. Alpian was supposed to call me to inform me of the dry cleaning cost, so I check my cc balance the next day and they charged $210 for cleaning/minor alterations for 5 items! $30 to dry clean a single dress! Absolutely ridiculous! I will never go back or refer anyone to this cleaner!!

Pros: Locations

Cons: Cost, Quality of Cleaning and Customer Service!

0 out of 1 people found this review helpful

06/23/2008 Posted by Chupichu

Everyone thought I was crazy when I dropped $120 on dry cleaning and stain removal for this gorgeous elegant ocean green silk charmeuse gown I bought for my college graduation (mind you I've never been to Alpian's before and I've certainly never spent over $30 on dry cleaning of any kind at any dry cleaner in NYC) but I decided to go on blind faith after reading Alpian's strong and positive reviews. It's very unlike me to splurge on a dress like this, or spend $120 on dry cleaning but ALPIAN'S IS WORTH EVERY PENNY!! I was unaware that there were stains on the dress until my friends pointed them out as we were leaving the catering hall; there were stains all over the back of my dress. I was MORTIFIED when I took it off, only to find large splotches of dark stains that permeated the satin. It seemed like one huge stain that got smudged from sitting in different chairs so now it was ALL OVER the back of my dress. The consistency of the stains resembled semi- wet paint, or a type of lipid possibly grease, and whatever solvent/ harsh chemicals dry cleaners use would surely ruin the satin in the removal process. I was told that due to the delicate fabric, intensity of the solidified stains, and the unknown source of the stains, that there would be some color discoloration and that they could not guarantee successful removal without stripping the satin of its natural sheen and color. It took them 3 weeks to work on it (normally it doesn't take that long, it really depends on the damage) because I told them to take their time since I won't be wearing the dress for a while after this fiasco...and it came back in better condition than when I purchased it at Saks!!! IT WAS PERFECT!!! ALL the stains were removed WITHOUT stripping the satin of its color and sheen! You can tell they put great deal of time, effort and care into it. Alpian's is HANDS DOWN, THE BEST dry cleaners in NYC!!! The staff is friendly, courteous and professional too. THANK YOU SO MUCH!!!

Pros: great stain removal, good customer service, presentation and packaging

Cons: takes 1-2 weeks, prices can run pretty high

02/22/2008 Posted by imadethis1013

I spilled red wine all over a white dress and waited 3 weeks to take it to be cleaned, but Alpian's got the stains out and the dress looks great. I'll definitely be back.

02/21/2008 Posted by boktur

L brought my red wine stained(soaked) shirt to Alpians thinking that it was the end of my $300 dollar custom made shirt.When I went back to pick it up yesterday ,to my suprise and amazement it was in perfect conditiom.No stains.white as can be,pressed by hand,presented magnificiently.Wow,and wow again.They are best of the best.I recommend them to everyone ,anytime.

Pros: Yes,yes,yes.

Cons: no,no,none.

12/18/2007 Posted by mutar

I have been using Alpians for over a year,and what I find so exceptional is their diversity of serices besides being so good in their quality and services.They have different tiers of shirt services-regular,hand finish,hand press deluxe-different tiers of dry cleaning -regular to deluxe which makes a lot of sense if you have different sets of clothes that you want treated differently.Spot removal and pressing is superb no matter the tier,the only difference is in the packaging and the final touches and the presentation.What a difference in service than other cleaners that I used to patronize.Thanks.

Pros: everything perfect

Cons: none

12/16/2007 Posted by jssc214

I have been a customer for many years and I would never trust my clothing to anyone else. They offer great quality care and prompt service. Its very overwhelming to pick one cleaners among so many in the city but look no further. I have found my match. I would highly recommend Alpians to everyone looking for exceptional care and great customer service.

12/15/2007 Posted by narkun11

I have been using dry cleaners all my life,but I have never seen such amazing spot removing since I have started using Alpians.My wine soaked cashmere sweater came back as if it was new.Not a trace of the wine that was all over.Amazing job.Thanks Alpians for saving my sweater.

Pros: superb spot removal

Cons: none

12/14/2007 Posted by kenmen

All my shirts are custom made and I want them treated as such.Since iI have been taking my shirts to Alpians(little over a year now) my shirts come back looking like new.Every shirt is bright,smells nice and best of all pressed to perfection.French cuffs are folded nicely and clipped ,collars stay firm with collar plastic,tissue in sleeves-just perfect.I recommend to every dress shirt owner to try Alpians.

Pros: thumbs up

Cons: none