Adrienne's Bridal
New York, NY 10002
Phone: (212) 475-4206
05/09/2008 Posted by citychicky
If I could give zero stars I would. I had to get a bridesmaid dress here and the staff is extremely RUDE. They don't tell you how much alterations will run and then get you with an $85 charge to shorten a dress! When I went to pick up my "altered" dress it was not even finished! There was still white chalk mark lines on the bottom that was still 4 inches too long. I made a call the next morning and the woman admitted to seeing the lines when she steamed my dress but "didn't realize" it wasn't altered correctly because "she does so many fittings a day." So three extra trips later I got an ATTITUDE, no appology and $85 in the hole. Oh, and they don't return calls because they are "too busy." DO NOT GO HERE unless you want to deal with hassles and rude, unproffesional people that have no idea what customer service is. I would not go back here even if you paid me!
Pros: None
Cons: Rude staff, overpriced dresses, overpriced alterations...the list goes on....
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