The Delancey
New York, NY 10002
Phone: (212) 254-9920
07/19/2006 Posted by littlepooh
While the rooftop bar is nice with its palm trees and foliage, the management of this place needs to go. What kind of business overbooks several parties on one small rooftop, advertises $4 drinks when they are actually $9, and banishes people from the one spot on the roof with a cool breeze on a hot summer night because the management didn't have the forsight to realize that overbooking might cause problems?! Management wasn't even nice about getting our party to move to a hot, stuffy corner. A rotund little man demanded to know which party we belonged to, said, "No no no you can't be here. Leave." and just waved us away without explaination! The website was a total joke - filled with false advertisements to lure in the unsuspecting - free drinks my @$$! When several of us complained that the website said something totally different, the management insisted that what's on their web page is not their problem. HELLO!!! It's YOUR web site! It's YOUR responsibility if an advertisement is incorrect. Whatever happened to the customer is always right? Don't advertise $4 drinks before 8PM when you're just going to bait and switch customers with $9 drinks instead! This place isn't worth it. There are hundreds of other bars on the LES that have great drink specials, good music, and a lot less attitude. How this place ranks a 9.4 is beyond me. After this experience, I don't think I can even trust CitySearch anymore.
Pros: palm trees, foliage
Cons: attitude, poor management, watered down drinks
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