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Cloud 9 Clinical Skin Care

481 8th Ave Suite 741
New York, NY 10001
Phone: (212) 290-2575

Ratings & Reviews Summary for Cloud 9 Clinical Skin Care

5 Star Rating
 
(25 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for Cloud 9 Clinical Skin Care

5 Star Rating: Highly Recommended

12/14/2007 Posted by fitnessnewyork

My initial reason to come here was the products used, such as Cosmedix, but now I'll come back for the super treatment. Had a facial to cleanse my skin. The extractions were as thorough as can be and nobody has ever taken such good care of my skin during a facial. My skin is dewy and soft, clean and happy and that's a big difference from what it was before I came here. Highly recommend Cloud 9! Claudia is an upbeat and energetic person with a positive vibe and a contagious laugh.

Pros: Relaxing atmosphere, excellent client care, caring service

0 out of 1 people found this review helpful

5 Star Rating: Highly Recommended

08/03/2007 Posted by yourwarmembrace

I moved here from SF where I had been completely spoiled at Dermalounge. The NYC funk and initial stress had my face looking like Shrek. After being placed on an insanely long waitlist by neighboring spa, I opted to give Cloud 9 a try. I absolutely will not see anyone else for facials in NYC. Claudia empowers her clients. And even though you might feel like you'll never need to visit her again, you'll be back for one of her luxurious treatments. I fell asleep twice during my last visit. You can't get more relaxed than that. The option of a heated bed is all that's missing.

Pros: Everything is spot on

Cons: No heated bed option

2 out of 3 people found this review helpful

5 Star Rating: Highly Recommended

07/01/2007 Posted by greenie212

Claudia has been taking care of my laser hair removal treatments since March 1996 when I used to see her every 6 weeks. Now, maybe 3 times per year. She is a pioneer in laser hair removal. Her office is warm, friendly and she does not push her wonderful products on her clients and she is vigilant in helping all of my friends who see her from excess sun exposure and keeping our beautiful skins in pristene condition.

2 out of 3 people found this review helpful

5 Star Rating: Highly Recommended

05/30/2007 Posted by harlem123

I really enjoyed my experience with Claudia. She was very friendly and talked in detail about my skin. She asked a lot of questions and paid close attention to my answers. I have eczema and extremely sensitive skin, so scrubs and extractions are usually a no-no. I also have a low threshold for pain, but her extractions were fine. My skin looked great and I never had a reaction to any of the products that she used. I figured since I had eczema and was getting married in a few months that she would tell me to come back often...well, she didn't. Claudia advised me to come back in 2 months because my skin was fine. I also brought my skin care products with me and she told me to keep using them if they worked. She didn't push me to buy anything. I absolutely recommend her.

1 out of 2 people found this review helpful

5 Star Rating: Highly Recommended

05/22/2007 Posted by cwmmh

Having oily skin and living in this dirty city causes me to have tons of blackheads and pimples. But ever since I started getting facials at Cloud 9 (I've had at least 10 facials with Claudia) my skin has improved tremendously. My complexion cleared up and I don't break out as much, even during sweaty summers. Claudia's facials are very thorough and yes, the extraction part is still painful, but Claudia's charming personality helps distract you from the pain. It's great that she only has one room and that it's a very relaxing and clean setting. You get undivided attention and you can ask as many skin questions as you want! Unlike other facialists, Claudia doesn't push you to buy products. In fact, she is very generous with samples and freebies. I've tried several different facial places in Manhattan in the past few years and none can compare to what you get at Cloud 9. I highly recommend Claudia's facials.

Pros: Flexible scheduling, great service, convenient location

Cons: None

1 out of 2 people found this review helpful

5 Star Rating: Highly Recommended

03/02/2007 Posted by bimini

this was my first experience at cloud 9 - fantastic! claudia is a hidden treasure!!! the space is tranquil,a little zen in manhatten. candle lit,great music,a wonderful variety of retail (including beautiful candles) ...& most importantly -CLEAN!!! all the detail is a true reflection of a professional. i was beyond comfortable,everything was warm & welcoming! lets chat service: i was a bliss girl for years....lets say lately i have been less than impressed w/the whole show/less service there. how refreshing to be in the "hands" of claudia!! the service was awesome.her technique was great -gentle & efficient. my pores are clean,my skin is baby soft & super hydrated! mission accomplished!! she was quite knowledgable & not pushy w/products. a hand,shoulder massage worked out a bit of city stress & i was on my way! completely satisfied & glowing! i will definitely be back : )

Pros: attention to detail in service & environment was perfect!

Cons: none

1 out of 2 people found this review helpful

3 Star Rating: Average

02/28/2007 Posted by webgirl2k

I went to see Claudia because of all these glowing reviews. Now I realize they are all written the exact same way and it's obvious they were all written by the same person, probably for promotional purposes. I mean cmon, how does one customer know that Claudia "is always reading trade magazines and keeping up on the latest info". Please. The facial was alright but it didn't change my life. I've had better; I've had worse. I wouldn't say I don't recommend her but when I see a bunch of fake reviews like this...it makes me wonder why they are necessary, yknow? Good work should speak for itself. (But not by writing its own reviews.)

0 out of 1 people found this review helpful

Response from this business

Sorry...
Posted on 03/29/2007
that your visit here was less than satisfactory. My goal is you complete satisfaction. However, being realistic, I realize that my spa may not be everyone's "cup of tea". I came across your review, because one of my new clients, who took the time to review me, saw yours. Needless to say, she was offended that you made accusations of false reviews. I am very blessed to have wonderful clients, who are very pleased with their results. And just because I might not be what you were looking for, please don't detract from my clients' positive experiences. There are so many fine skin care facitilites in NY, hopefully you will find one that suits your needs. Thank You, Claudia
5 Star Rating: Highly Recommended

02/27/2007 Posted by zelny

Claudia is very good! She gives the best bikini waxes I've ever had. She is knowledgeable about skin care and is always up-to-date on current treatments and products. She takes her time, does a thorough job and is reasonably priced. She even offers dating advice! I would highly recommend Claudia for waxing.

Pros: Efficient, Excellent bikini wax, Friendly

Cons: Sometimes hard to get an appointment, plan ahead

1 out of 2 people found this review helpful

5 Star Rating: Highly Recommended

02/24/2007 Posted by gkny99

The best ad a person can give me is when they show their services on themselves (i.e. a hairdresser with great hair, etc.). The owner's (Claudia) skin was glowing and dewy like she just came from the Austrian Alps. Very friendly (and chatty) and knowledgeable about my skin, and what I was doing wrong and right. I loved the fact she was knowledgeable about skin tones of all complexions and that she didn’t try to shove sell me products at the end of our session. She merely gave me a WHOLE bunch of samples (about 8 to be exact) of things I could try, to see which worked and then decide on what I'd like to buy. I must warn you though, her extractions are a killer! But where I usually have scabs and bruising the next day due to the exactions from other people, I didn’t have from her. You can tell she loves doing what she does. The spa is cozy and very comfortable. Pricy but worth it.

Pros: skill set, ambience, location

Cons: price

1 out of 2 people found this review helpful

5 Star Rating: Highly Recommended

06/27/2006 Posted by alrac715

I have been going to see Claudia for laser hair removal for many, many years - even before she opened up her own amazing spa. Now I go to her for my skincare and hair removal, as do many of my friends. Claudia is the BEST at what she does. Not only is it a great experience to sit on the receiving end of one of her sensational facials, but the follow-up and skincare regimen that she put me on TOTALLY cleared up my persistent problem skin. She really knows how to look at your skin, determine the source of skin trouble and address it appropriately. She NEVER pushes products, but she only carries the best stuff. Her skin care recommendations have made all the difference to me (not to mention how much she has helped me with unwanted hair!). Claudia is a true professional - constantly educating herself on the latest techniques through classes, certification programs, and trade mags. She's smart and best of all, she makes you feel like you are her only customer. I would encourage everyone to go to Cloud 9 for a few consecutive treatments and see just how effective Claudia is.

Pros: Effective tailored treatments, comfortable atmosphere, Claudia Claudia Claudia

Cons: None

0 out of 1 people found this review helpful

Editor's Review

Skin care services include laser hair removal, facials, microdermabrasion, acne treatment, chemical peels, waxing and more for men and women.  See the full editorial review.

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