Serenity Spa - "We specialize in Private Parties"

07/07/2008 Posted by andrew3201

I have been told about services at Serenity Spa by co workers and goodness they were right. Finally, I made an appointment for a Facial with Judi. The facial was excellent. As a father of an esthetician I have to give a high rating to this lady at Serenity. She explained oxygen infusion so well (which sounded so complicated) and suggested to try it. I told my daughter about my facial; she agreed that oxygen is be the best addition to my skin condition after my facials; then, she got upset for not going to her (but that's another story). Serenity is a terrific Spa.

Pros: well known for great services

Cons: only one location

06/19/2008 Posted by nycgal2008

I've been to Serenity Spa several times since it is so close to my apartment, and thank goodness it is! The waxing, manicure, and pedicure services are all terrific! The staff is very nice and courteous, and the ambiance is perfectly pleasant and relaxing.

Pros: services, staff, ambiance

Cons: very popular and not too big, so stay on the safe side and make an appointment if you're going during peak hours

06/18/2008 Posted by Jillalalala

I just had my friend's bachelorette party at the spa. They were kind enough to stay open late for us because we had special circumstances, and they were very nice even though several members of my party came late or didn't show. There were about 12 of us but they could have easily accommodated more. As far as "spa" parties go, it was very reasonably priced, and they provided unlimited champagne for only $7 per person. In response to other reviews, I think the ambience was nice and the space is welcoming. It's not a really fancy spa though. I don't know about their massage services but for my type of event it was perfect. I also didn't see any signs suggesting a required percentage of gratuity.

Pros: price, service

Cons: more of a salon than a spa

06/05/2008 Posted by aplv

I went to this place for a Swedish massage and a manicure / pedicure. I didn't like anything about this place - ambience, music, staff, products, or service. The masseuse was impolite and clumsy. Her mobile phone wouldn't stop ringing and she didn't even turn it off. The massage was lousy. She used some cheap lotion all over me. It stank! I'm not even sure if the sheets I lay on were clean. The manicure and pedicure were okay but it's really hard to screw something as common as this. There are signs everywhere saying 20% gratuity is compulsory. All the staff were only concerned about the tip. The girl who was doing my nails kept walking away in the midst of my service for various things. When I added a 20% tip to the total of the bill, she said "how much for manicure/pedicure and how much for massage?" While I had my fingernails freshly painted, she insisted I give her a breakdown. Worst experience ever and a total waste of $150! I'm still kicking myself

Pros: Location. It's close to my house.

Cons: Everything else. Pl read my review.

05/30/2008 Posted by ddsullivn

Serenity has become an escape from my busy schedule. Their services were highly recommended by my girlfriend. Check it out.

Pros: recommended by my girlfriend who was told about Serenity Spa at work

Cons: no advertizement. I am in the marketing business

03/15/2008 Posted by martha007

Received an excellent facial from the brazilian girl there as well as very good wax done by an original brazilian girl.

Pros: Good wax techniques.

Cons: Hurt a little bit.

03/03/2008 Posted by cscheffely

Hi, I frequent Serenity Spa for over a year now ; I am very pleased with them. I couldn't find a friendlier environment with better staff. Serenity is like home for me. Their manis and pedis last forever and the Spa is very professional. I have tried other places around Chelsea and by far Serenity is the best. The Spa is also remarkably neat and the facials and massages are very good. Book Mamie for a massage on Fridays and you will see it for yourself.

Pros: Overall I like the confidence of everyone working there. It seems that everyone knows what they are doing

Cons: Normal faults like overbooked. It is almost imposible to just walk in. Need appointments

02/26/2008 Posted by metroman23

I thought this place was Fabulous! What a wonderful relaxing massage I got as well as the Oxygen Infused Facial. I absolutely love to look and feel good and Serenity Spa definately made me feel that way. The staff were professional and helpful (not pushy like some other places) and I left with another appointment already set. This place is high end and I will be back and I'm bringing my entourage. More "spas" should take note of this place and see what Serenity Spa is doing so right!! The prices were where they should be for service this good. Fabulous. 5 stars

Pros: Excellent service, comfortable relaxing environment, knowledgeable staff

Cons: they're not open 24 hours!

02/11/2008 Posted by mantha

This place USED to be great (although expensive) for manicures, spa pedicures and waxing but recently it has gotten really lazy. The spa pedicures, which were once worth the hefty price tag, have become a rip-off. Often you are left sitting in the chair toe nails unpainted for 20-35 minutes while the manicurist leaves to go do something else resulting in an 30 minute pedicure, but an hour long sit in the chair. The manicures are sloppy and the staff which used to be nice has become obnoxious and rude. They remind you at every turn that they were voted among the best of citysearch in 2006 but haven't lived up to that title since (although I'm not sure they did before either). This place has gone from a nice indulgence to a giant waste of time and money. I will be going to the manicure place across the street. I suggest you do too.

Cons: Expensive, Slow, Rude Service

01/08/2008 Posted by diannescript

I am not used to the weekly pampering experience that many New Yorkers take part (as I was told in my office) but I gave it a try. My assistant recommended Serenity Spa for a massage. Not only I had the most wonderful relaxing deep tissue massage but I got the Glycolic Peel Facial with Oxygen, Seaweed Body Wrap, waxing and my nails done. All at once and every single service was a different experience for me. I understand now why we need to take the time to relax every week. The next day It helped my mood at work; I was able to get a lot accomplished. And the Spa prices are really not bad at all.

Pros: Clean and peaceful environment, staff very well trained and polite. Closes very late

Cons: non