Mercadito Grove
New York, NY 10014
Phone: (212) 647-0830
11/13/2005 Posted by lbrunski
i almost never complain about service, but my experience here warrants a full-on tirade. food is incredible, but without friendly and prompt delivery, who cares? first off, we were seated 25 min after our 8pm reservation. then, 3 out of 5 orders came with something messed up. instead of apologizing and fixing the dishes, the waiter tried to convince us that we'd like it better the way he brought it. when we remained firm, he behaved as though it was our fault for ordering s/thing different than what he brought. finally, we finished our meal in 1.5 hours, but our waiter told a group waiting that we were "taking our sweet time" finishing, which was causing their table to not be ready. absolutely unacceptable considering that we had been seated late, given the wrong dishes, and not been given the bill for at least 15 min after we finished. GROSS!
Pros: amazing food, cute, intimate space
Cons: TERRIBLE service
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