Happy Paws Pet Resort
New York, NY 10012
Phone: (212) 431-6898
12/10/2007 Posted by rkalai
What a disappointment!!!! My fiance and I wanted to take our 4 month old puppy to the puppy kindergarten class at Happy Paws. When I spoke to them on the phone, they assured me my puppy had all the shots he needed to attend the class. When we got there, the manager we dealt with was beyond rude and disrespectful. I had the vet's paperwork to prove that he had all the shots he needed but because the vet hadnt checked off the specific shots, she wouldnt let us attend. It was clear in black and white that he had the shots he needed but she decided to be rude and difficult about the whole thing. Then to make matters worse when she told us he couldnt attend the puppy class, then she didnt want to refund me the $100 deposit I put down! She finally did but that was after much protest on my part. When my fiance asked her to explain exactly why we couldnt attend the class, she got nasty with him and slapped his hand when he wanted to take her picture for his records. The police had to be called and we had to file an assault record! It was an absolute horrible experience, one I don't wish on anyone. This manager was rude, unkind, unsympathetic, unreasonable, and violent to my fiance. No one should go to this horrible place!
Pros: Nothing
Cons: Wher do I start, rude and disrespectful staff.
0 out of 2 people found this review helpful
Write a review and share your thoughts with others
