01/05/09

As a costumer, I've never been treated worse by any place

by LadySnapplesIII

Terrible customer service; the waiter kept rolling his eyes at us, I lost count how many times. They got two of my friends' drink orders wrong, and were hesitant to fix them. The food wasn't special, I've had better Asian cuisine elsewhere. The portions were small too. When we asked for the check, the waiters just continued standing around talking, we had to ask another waiter. When we asked to get our remaining food wrapped to go, they put all of our dishes in one bag, even though it was clear that none of us lived together, and when we asked for separate bags, we were greeted again with our waiter's signature eye-rolling. If you're looking for a decent place, or even a mediocre one, don't bother going here. It's a waste of time.

• Pros: Prices are okay, place looks clean
• Cons: Lazy waiters with attitude, no respect

11/13/08

cool place with cheap food

by ilovenyc123

Great menu, I would recommend every dish. I have been here at least 10 times and the service is great, really quick. Great drinks and cool atmosphere! Good date spot or group spot or even going alone and sitting at the window! Only annoying thing is sitting at the middle two tables which have bench seating...and its difficult to get in and out. REALLY ANNOYING. That would usually only be if you are with a large group though.

• Pros: Cheap and amazing
• Cons: Bench seating sometimes

10/06/08

Wonderful food and atmosphere at great value, perfect for group dining

by pfizzle

Picked this place out for a friend's birthday. Dining in a large group, you want to be able to accommodate everyone's tastes and their wallets at the same time. This place definitely does both. The drinks are made very well. The seating is almost picnic-table-style which really works well for groups. The food was definitely worth more than you pay for. I highly recommend the Flounder. The service was very decent and accommodating. All our dishes came at the same time and came out piping hot. We even showed up very late for our reservation and were luckily still seated very promptly! I'd definitely come back here for another try since their menu is so huge.

• Pros: Great value and atmosphere, great entrees, perfect for groups
• Cons: Appetizers are more on the so-so side, but you get what you pay for!

09/17/08

Good food selection, not the best service

by toasterbunny4

If you can get over being surrounded by NYU students, this place is a great cheap dinner spot. The dishes range from XS-XL (although the XL is actually just normal entree sized), which makes it great for sharing dishes tapas style. The atmosphere is cozy and romantic, if a bit loud, and the food tastes decent enough. Fried food is a little too fried, and the coconut lettuce wraps were a little too dry, but overall it's a good value. The only problem is that the service is either nonexistent or way too aggressive about clearing plates before you've finished. But for the prices, this place is a great find.

09/08/08

Best food, customer service

by aka12

I'm a NYU student. I always come to Cafetasia at Lunch time and sometimes I made delivery order. The food here is great. Staffs are friendly and supportive. I love this place.

08/17/08

worst customer service

by chaching33

The food is great, the place is nice. However if they get your order wrong do complain because they will not fix it. The managers are jerks since this place has become popular the customer service has gone down. I would not recommend this place to any adults who are use to good customer service. If you are a broke college student trying to impress a date take her somewhere else. order to go

• Pros: good food
• Cons: very bad service, they rush you out the door when it is slow

06/19/08

Terrible service

by PJGolfer

I live across the street from this restaurant. I have gone in for take out at lunch and gotten the wrong order on more than one occasion. My friend, who is diabetic , needed food quickly so I went there . Yesterday I only got part of my order (no rice) during a very slow time, I went back to complain and was verbally abused by the manager. I believe that if your menu says that you are getting flounder for lunch that it should be more than a small 2 inch strip of fish with some greens, a few peppers and no rice . This is false advertising. He told me that I should know that I need to bring it back immediately so he can look at it. I cannot do that if a hungry diabetic is in need of food. I also do not need to be treated in a nasty arrogant manner by someone who is supposed to be in a service industry. I came back fast enough so there should have been no problem. Rather the manager chose to be nasty.

• Pros: ok food
• Cons: There is no value if you are served less food than was advertised on the menu

05/27/08

best thai near washington sq

by tinky1981

I am vegetarian since birth, therefore I will review the vege options. The red curry is excellent, the green curry was too lemony. the starters are all very very delicious. the radish dumplings are just okay, unless you load it with the different hot sauces they provide you. spring roll and salad are yummy, especially the peanut sauce. i did not like the noodle dishes. lack flavour and very bland.

overall the food here is superb. the stir fried stuff is great too.Much better than other thai places in the area. this is a great option for veges. my friend who ate the red snapper said it was one of the best he had eaten. service is great, never had an issue even during peak hours.

• Pros: food, ambience, service, location, price
• Cons: can be very loud due to music and people trying to talk over it.

01/27/08

AFFORDABLE AND TASTY

by MaliaJoy

I highly recommend this place to anyone and everone thats on a budget and looking for some great Thai cuisine. I've always gone their for lunch time, and they have very affordable yet really tasty dishes on their menu. I highly recommend you try their Thai Iced Tea. Simply amazing. The decor is very easy on the eyes. I went there a few times with my cousin, who absolutely HATES vegetables, but she actually ate their vegetables because in the way they cook them, they actually make them tasty to her, so thats a HUGE plus. They seat you almost right away, and you don't wait for an eternity for your food to come. All in all, this place is definintely worth trying out.

• Pros: Fast Service, Very Affordable, Amazing Food
• Cons: None

01/08/08

Gone Way Downhill!

by lyoung502

This restaurant opened a little over a year ago. It used to be first rate - good prices, great food, large portions, fast service. Now, all of this has gone down hill. The prices have gone up, the portions are very small (4 pieces of tofu when they used to give you 10 or more), the food often arrives cold when delivered, and delivery has sometimes taken more than an hour and half recently. The management should really consider doing business as they did when they first opened. Now, I have returned to Spice (just down the street)!

• Pros: Food is good when served hot
• Cons: Portion size - they now use more filler than anything substantial (i.e. chicken, tofu, etc.)