NY Carpet & Upholstery Cleaning
New York, NY 10021
Phone: (212) 222-7602
02/18/2008 Posted by NyCarpets2
Hi ShannonNYC, Thank you for your feedback. We are very sorry about your negative experience. Unfortunately, it was impossible to predict the exact price over the telephone, as we had never seen your carpet and the state it was in. After a visit to your home, we noticed the many pet stains and pet fur. These facts were not mentioned to our customer service representative when you phoned us for service. This information would have surely altered the price that was quoted to you over the telephone. We truly apologize for any inconvenience and hope to have the opportunity to serve you in the near future. Sincerely, Harriet Nigreker, Vice-President, NY Carpet & Upholstery Cleaning.
Write a review and share your thoughts with others

