The Mac Support Store
Brooklyn, NY 11215
Phone: (646) 233-3663
04/17/2008 Posted by nes2008
I decided to take my macbook here because its right in the neighborhood. Let me tell you its worth the trip into manhattan and the line at the apple store! They had my computer for 3.5 weeks, whenever I would call to check on the progress they would tell me a different story. On multiple occasions they told me it would be ready at the end of the day, or that the tech would call me back and tell me what was going on, neither of which happened. That was when i could get a hold of them, they don't always answer the phone and its ever harder to get buzzed into the building. and its in gowanus not park slope, its an industrial area, not the most accessable without a car. And they didn't even clean up my computer screen after the repair. don't go there!
Pros: closer
Cons: took extremely long, horrible customer service, unreliable
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