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Courtyard by Marriott Fifth Avenue

3 East 40th St
New York, NY 10016
Phone: (212) 447-1500
Wow, how does this place survive?
1 Star Rating: Not Recommended

05/05/2008 Posted by osbornerift

I come to New York about six times a year, and this time I chose Courtyard. I'm not picky at all, I'm only here for three to four days per trip, but the nastiness and ineptitude of the staff and management, the pure filth that was slathered all over the squalid room, hallways, elevators and lobby was enough to put me off. I stayed, but tried to avoid returning to my room, even after changing it once, simply to enjoy my trip here. From the porters to the maids, the concierge to the managers, absolutely the worst of all hotels I've ever tried. Absolutely disgraceful.

Pros: I survived

Cons: service, rooms, food, decor

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