The Paw Stop
New York, NY 10007
Phone: (646) 546-5171
03/12/2008 Posted by caz1221
Recently I boarded my 8-month-old puppy for the first time while I was away for the weekend. A friend recommended The Paw Stop, and after seeing the great reviews here, I made a reservation. Everyone I dealt with was very friendly and seemed knowledgeable. When I dropped my dog off, one of the staff members took him into the playroom to make sure there weren't any problems with the other dogs while I observed. They were also happy to administer his eye medication for a small charge and stored his carrier so I didn't have to lug it home and then back again. However, when I picked him up 3 days later, I was a little surprised to find that he was very grungy - even though he had been playing with other dogs for 3 days, he hadn't been cleaned at all (not even a wipe-down). Next time, I'll consider paying for a bath. When we got home, my dog fell asleep for 5 straight hours (which is not normal for him). I chalked it up to him being tired from so much playing, but later that night, he began exhibiting signs of giardia. Sure enough, when I took him into the vet, he had giardia! My friend who recommended The Paw Stop had a similar experience recently where her two dogs came home with giardia after being boarded there. I understand that the staff can't be expected to know if a dog is sick if it isn't showing signs of illness, but I wrote this review because I underestimated the risk of my dog getting sick while being boarded, and I think it's important to be aware of the possibility. In the future, I will definitely factor in the extra cost of diagnosis and treatment when considering whether to board my dog.
Pros: friendly staff, convenient location
Cons: sick dogs!
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