JackRabbit
42 W 14th St
New York, NY 10011
Phone: (212) 727-2980
New York, NY 10011
Phone: (212) 727-2980
Terrible customer service
12/18/2007 Posted by objetsperdu
Question: How many Jack Rabbit employees does it take to replace a defective shoelace? Answer: None -- they won't do it! This store prides itself on its service, but doesn't stand behind a product it sells. I discovered that the surly employee who told me there was nothing he could do was the manager. Ha! There are other running shoe stores in this city, and they're probably all heads above this one.
Pros: It's on 14th Street
Cons: Terrible service
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