06/16/09

Great hair and wonderful service.

by optimisticdaze

I don't agree with review below. Every time I visit Color tess I am always greeted with a smile and always accommodated. Tess is the nicest salon owner! I do my high lights and color here along with weekly blowdrys and have never had a bad experience! I recommend anyone in the neighborhood to give this place a try. Rita is a top notch colorist though everyone there is so professional that I can trust anyone to make my hair look pretty and sleek.

• Pros: A great stylist is always available
• Cons: nothing major.

06/08/09

TERRIBLE CUSTOMER SERVICE- RITA AND LAURA ARE EXCELLENT

by cityskigirl

I just got off the phone with the owner of the salon and I am shocked at how not intune she is to her customers or customer service. I have been going to Color Tess for my cut and color with RIta and I could not be happier with her work- infact so much so that I have refered 5 people.

I have in the past gotten the Brazilian Kertain treatment done at a different salon. last week I went to Color Tess for that and Laura did a fabulous job. However the rest of the experience was so appauling!

I had a 3pm appoint on a Friday. I walked in and it seamed no one was aware of my appointment. Laura was able to do it regardless which I appreciated. However after the 3 hour treatment, I was told by the receptionist that I really wasn't supposed to come in on a Friday and the only reason I was "lucky enough" that they let me stay was because they weren't as busy as usual. This annoyed me slightly but let it go. Then on Sunday I got a call telling me that I was late for my appointment at 3pm. So clearly someone at the salon had screwed up. I still have card with my appointment day and time that was written by the woman who made the appointment for me Friday June 5th 3:00pm..

I called Tess (the owner of the salon) to let her know the mistake and just that I was a little put off by the way the receptionist had approached the conversation about Fridays not allowing me to have the Brazilian treament done.

I will continue to go to Rita for my color only becasue I think she is that good. But I hate to think I am putting money into Tess's pocket because she has no idea how to treat a customer. The people I have refered to that salon wont be bringing their business there anymore unless its for Rita.... I hope Rita goes to a different salon soon!

In this economy they are lucky for every customer, but someone should train that owner in cusomter care.... ASAP...

• Pros: Rita- great colorist Laura- Great at Brazilian Treatment
• Cons: TERRIBLE CUSOTMER SERVICE

05/26/09

Great experience

by Cinvdb

I discovered this salon several years ago when I needed color correction and they were wonderful. I have always had a great experience at this salon. Rita is the professional I've been using and not only is she extremely talented and devoted, she is also a lovely, charming and supremely focused person. I can't recommend this salon enough. The atmosphere is warm and inviting and there is consistently sincere and caring attitude displayed by all who work there!

04/23/09

It was my honor to have done my color by Rita!

by Ellen46

I used to went to very expensive salons like Frederick Fekkai or Oscar Blandi. My friend recommended Rita. She goes to her for over 5 years. Her hair always look healthy and has beautiful color. I had cut my budget so I tried Rita. I tell you the true Rita is very good and the salon looks very upskill and beautiful. Staff is professional and my highlighlts and color look better than ever: very healthy, shiny as I expected. Thank you, see you again.

03/03/09

Best Colorist and Stylist

by annkirk

I have been going to Color Tess for over two years and my colorist and stylist is Gloria. I have received more compliments about Gloria's work than I have about any of my previous stylists. Gloria uses color and highlights that are just right for my skin tone; and her styling makes me look and feel younger. All my friends consistently compliment me on the color and the style. Gloria uses very good judgment is deciding what looks good. She is also very flexible and receptive to comments and requests. I recommend Gloria very highly; you are in good hands with her.

• Pros: Color and Styling

12/23/08

Best color salon for redheds!

by drdebgreco

Color Tess Salon is fantastic. I starting going there while I was undergoing chemotherapy for breast cancer. Tess found the perfect shade of strawberry blonde and I was thrilled. Since then, I have seen almost everyone in the salon for my weekly blowout. Everyone is professional and fabulous, but my very favorite is Marina! Marina has a great, warm personality. She is the best at full service whether it is color, cut or even shampoo. Basically, I get compliments every single day on my hair. It is healthy and an incredible shade of red. Red is really hard to do well, so maybe that is why Marina is so good at it. Redheads rule! Visit Tess Color salon for a a fabulous cut or color.

12/03/08

I have been to many of "the best" salons in Manhattan; but now I only go to Color Tess. Marina does an amazing job every time.

by kimberleyb

I have finally found someone who gives highlights that are worth the time and money. I have gotten so many compliments on my hair since I started seeing Marina. She is meticulous and passionate about her work and always pleasant. The rest of the staff is also attentive and the shampoo is accompanied by a great scalp massage. All this at a reasonable price with no attitude. I love it.

12/02/08

Color Tess is great thanks to Marina

by alexsasha

I continue to go to Color Tess thanks mostly to Marina. She is such a good hair stylist and colorist that I always walk out looking like a movie star. On top of that, she has such an amazing way about her, she is so warm and welcoming. She is the only stylist that I have ever gone to that I have looked forward to seeing. She helped me with long term solutions to my damaged hair that had really lost it's gloss and beauty due to damage and using the wrong products. I highly recommend her and her prices are reasonable too.

• Pros: Marina is lovely and accomodating
• Cons: Salon is noisy and busy

12/01/08

Marina is WONDERFUL

by Allison118

I have been looking for a decently-priced salon in NYC for the past few years and randomly found Colortess a few weeks ago. I'm still getting complements on my hair. Marina did an absolutely outstanding job on my shoulder-length hair. She listened carefully and gave me the exact cut I wanted (most stylists end up making it shorter than I want, or adding too many layers). She suggested a shampoo and conditioner that might be better for my hair, but did not push me into buying it. I did anyway, and my hair looks so much better as a result (Redken Body Full). She is kind and smart, and a wonderful stylist. I have recommended her to all of my friends. She is fantastic!

11/17/08

Great Salon

by MMccaskill

This is a great salon - I go to Marina, and she is the best! She listens to what I want and always delivers a great haircut. I've been to 3-4 salons in New York before this and was always disappointed with my haircut. Color Tess is 30 blocks from my apartment, but Marina makes the trip worth while. I've been going here for a year and a half and plan to as long as I am in New York (regardless of where I live).