GOTHAM LASIK
New York, NY 10019
Phone: (212) 581-1280
02/08/2008 Posted by tuanatnyc
Two of my friends went to Dr. Bonnani 3 years ago. So I tried them out at their new office at Gotham Lasik. They certainly have the latest equipement and technology. Dr. Bonnani and the optician assistance were competent. What really turned me off were the aggressive sales folks. I don't mind hearing "Dr. Bonnani is the best". What bothered me was the persistance bad-mouthing of using any other doctor. Mentioning you are looking at an out-of-state doctor, they were the epitome of arrogance with ignorance. Anyways, I saw the other doctor outside of NYC was highly recommended. He had the same latest equipment as Dr Bonnani; 90%+ 20/20 or better plus a similar 20/20 or better guarantee. Very nice people, honest, and no pressure. The small office offers only Allegretto Wave and Interlase, and does not charge more for Interlase. The total cost was almost $2000 less then Dr. Bonnani. The doctor was listed with the company that sell the Allegretto Wave. Dr. Bonnani was not. But that may be just a delay. This is NOT an issue of money. But it does need to be justified. Anyways, the aggressive Sales folks from Gotham Lasik called me back. I explained that I decided to use the other doctor. Clearly, the Sales person was not happy, and did her same aggressive speal. Then she had her assistant to talk to me because he was from the my home state. I explained the same thing to him. And using the same aggressive tactics basically said anyone outside of NY very bad choice, and said "go ahead and do your surgery and we'll be here when you need your eyes fixed, <abrupt hang-up>". Wow. No-one should be pressure into surgery or a doctor. it is your eyes and your decision. Dr. Bonnani may be good. Gotham Lasik should not have to bad-mouth other doctors if you are good. I would rather patron equivalent doctors and staff who treat people with better respect.
Pros: Dr Bonnani and the optician where competent and nice
Cons: Aggressive high-pressure Sales, put down other doctors, and abruptly hang-up while telling you your eyes will be damaged
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