07/06/09

TERRIBLE CLINIC!!!!

by neena

I agree with all the other reviews. This place is terrible. The staff is very rude, and the doctors are incompetent. This is why they dont let you switch between doctors once you have seen a particular one...they all are clueless and are afraid you will get several different opinions and end up suing them,!! I was given a strong dose of antibiotics by Dr. Hamsa when i had the flu and was six weeks pregnant. She told me i had no other choice and had to take this. When i asked my OB for a second opinion , she told me to absolutely NOT take this as it could have been harmful for the baby and to just take tylenol and sudafed for a few days and i would be fine. sure enough, was fine within two days!! They write prescription medicines for whatever issue you go there with and i have a feeling they get a kickback on every prescription they are writing. stay away!! Dangerous place to go for your health!!!!!!

12/18/08

Stay away

by suchoudh

I had a very bad experience at Newport Medical Associates. I had a painful Furuncle/Abscess and fixed an appointment there with Dr. Rajasekaran. 2 years ago i had consulted Dr. Bhatt at the same place when I was insured through another insurance company. After making me sit (in pain) and fill lots of papers, i was told that i could not see Dr. Rajsekaran as I belonged to Dr. Bhatt. I explained that i had consulted years ago and my primary care physician now was Dr. Rajsekaran according to my insurance policy. In spite of my trying to convince them, that I was in lot of pain and needed immediate medical attention I was refused saying patient shipping is not in their policy (patient shipping, as though we were goods). What a callous attitude and irreverent approach. I will suggest that you stay away from these people with ridiculous policies (you never know when you will become a victim of that).

• Cons: Callous, worst customer service

11/12/08

Horrible

by NewportRes

I agree with these other reviewers. The service at this medical office is abysmal and the doctors and support staff are low-rent. A perfect example of a crummy Jersey City operation.

09/12/08

Perfect example of poor service

by Weglali

I agree with the other reviewers about the support staff. They are the most unenthusiastic group of people I have come across. The phlebotomist doesn't make eye contact with the patients and her technique is poor. She needs a refresher course - tubes were drawn in the wrong order and she left the tourniquet on which is not the current recommended method.

The doctor did not examine the patient. He took her BP and suggested a medication for every complaint. He forgot that he had recommended we take a particular type of BP medication and in the end gave of samples of another type of BP medicine!!

I do appreciate that he contacted us immediately when we had an emergency. This place could be better if the doctors paid attention to their patients and took notes during the interview and they hired new support staff. But for now we have changed our care after two visits

08/15/08

UnProfessional Receptionist

by VidyaSH

I have been to this centre many times since i stayed just besides the buidling.

The receptionist are very unprofessional and dont bahve politely and no courtesy at all.

It would be great to have a recepitonist welcome you with a warm gretting instead of rude replies to the questions asked.

• Pros: Walkable distance for residents of newport
• Cons: Bad receptionist and average doctors

07/09/08

Support staff does not provide any service

by pingvin67

My beef with this particular facility is that the support staff in the office just do not do what they are supposed to do and what they tell you they would do. They are also generally unfriendly, and sometimes downright rude, but that I could live with if I was actually getting any service.

I was told, repeatedly, that they would call me back or get back to me, the same day or in a few days -- and they did not call me, at all. Not the same day, not several days later.

An insurance preapproval took them two weeks to complete, and they did not call me once to let me know what was going on. I was told it would take two days ? and, when I called them after a week, I found out they have not even submitted the papers yet!

Oh. Also, they cancelled an appointment at an imaging office I had without even telling me that they cancelled it.

01/18/08

IRRESPONSIBLE LAB TECHNICIANS

by pinkflowerJC

I got my lab work done here recently and had a very bad experience that I feel socially obligated to share it with others. The lab technician, who did my lab work TOOK A CELL PHONE CALL WHILE DOING THE lab work and WAS TALKING CONSTANTLY. On interrogation she did said her hands were free and she snapped back. I THINK ITS UNSAFE MEDICAL PRACTICE AND IT PUTS PATIENTS IN HANDS OF DANGER. I am disappointed.

However, the doctors are very competent and good.

• Pros: centrally located in jersey city and open on weekends,good docs
• Cons: bad bad receptionists,long waiting time and unsafe medical practise

12/21/07

BAD receptionists. call them and you will expericence their service. good doctors though !

by akansha

The receptions are aweful - they always rush you up and dont talk politely at all.

Doctors are very good, but downfall is that they are overbooked and dont have enough time to spend (except the 1st few appointments)