BLT Burger

07/15/09

Awesome Burgers and Shakes

by mimic47 at Citysearch

I LOVE the burgers here and the twinkie milkshake. The fried pickles are also a favorite. It can get a little crowded but worth the wait.

• Pros: fantastic food
• Cons: can be a long wait

02/22/09

Get the combo or else you will be paying $4 for a soda.

by ASK11 at Citysearch

I've been to this restaurant 2 times. The first time (about 3 mos ago) i had a great experience, service and food was good, although a bit on the pricey side. Tonight was a different story, service was horrible. The waitress was more interested in watching the Oscars than seeing how we were doing. Once we get the check, it seems as though they have overcharged me. Doing some quick math, i realize that they are charging $4 for a coke. When a commercial finally comes on , the waitress comes over to take the check. I ask her if the bill was right and that they were really charging $4 for a soda, she says 'yes". I still don' trust her cuz it's so ridiculous and i ask to see a menu. There is no price for soda on the menu. A few minutes later,. the manager comes out and tells us that they probably should put the price of sodas on the menu. I ask, "isn't it kind of ridiculous to charge $4 for a soda? " His response, "we have to pay the rent!" So, buyer beware. If you don't get a combo, DON'T get the a soda. I see BLT burger going the same way as Starbucks, especially in this economy, just another pricey restaurant closing. Why pay $20 for a burger, fries and soda with poor service while you can go to a pub and get it for $10?

• Pros: Good Burgers
• Cons: Inconsistent Service, expensive

02/19/09

Limited Vegetarian Options, But Great Place

by shimashizah at Citysearch

I was at BLT Burger this past Monday. I was with friends from the area and we were all trying to rid our selves of hangovers from Valentines and Presidents Day parties. When we got there, it was packed, with a 40 minute wait. We waited at the bar and started pounding back delicious Ommegang and IPA drafts. We were seated in just about 40 minutes at a booth in the back. Now, as a vegatarian, I knew I was taking a chance going to a burger joint. To my dismay, there was only one vegatarian entree on the menu and it was all sold out. I voiced my complaint to our waiter and he sent the General Manager to our table. He proceeded to apologize and explain what a busy weekend they've had and that he can definitely come up with an alternative. While waiting for our food, they had sent a round of drinks to us on the house. When our dinners arrived, the alternative they had come up with was a grilled portobello mushroom sandwich, topped with tomato and sauteed onions. Now upon arrival, I was excited as it looked delicious. When I bit into it, the temperature was just about warm. I was very annoyed and once again I had to say something. At this point, I didn't want to order the same thing again. The rest of the party's food was delicious, but as I said, I am a vegetarian. I wound up eating cheese fries and onion rings which were great. When we got the bill, we were not charged for the portobello mushroom, which I assumed. On the way out, I spoke to the GM again. He once again apologized and said this was an unusual circumstance due to the long weekend. He gave me his card and I gave him my email address. The next morning I recieve an email from BLT Burger. It was inviting me back with a guest for a dinner on them. I was shocked that I was followed up with so quickly. I responded and will set a date to be back. THAT IS WHAT I CALL CUSTOMER SERVICE. ANYONE IN THE RESTAURANT BUSINESS SHOULD TAKE A LESSON FROM THIS, NOT HOW TO LOSE A CUSTOMER, BUT GAIN TEN.

• Pros: Incredible service, great beers, great food, great crowd
• Cons: Only 1 veggie entree on the menu

02/19/09

BEST BURGER FROM PARIS TO NEW YORK!!!!!

by westvillboy at Citysearch

This by far is my favorite place in the West Village!! I've been coming for the last 6 months, and I have never been disappointed. I live in the area, and I'm not a native, so I like to stay close to home; and when i come here, I feel like I'm going into my dining room. The specials that have been running for the last month have been incredible. My favorite was the surf and turf burger; american kobe and lobster tail!! YUMMMMMM!!!!! Since they are not serving that anymore, I am back to my original favorite; turkey burger with everything, and side of waffle fries. All of the staff, from the Chef to the hostess, are always incredibly hospitable. When I have friends or family from out of town, this is what they look foward to most (besides seeing me). Thank you everyone at BLT BURGER for always making me feel at home when I'm not!!! :-)

• Pros: EXCELLENT FOOD EXCELLENT SERVICE
• Cons: NO RESERVATIONS

02/03/09

I had hard plastic in my burger & they never brought me a new one or offered to do anything!

by Phifrog at Citysearch

I went here with a large group. They don't take reservations, but were nice enough to hold a table for 10, the table was supposed to be for 12, but they swore it was called in only for 10 - I didn't make the call, so I didn't argue. The service was good, in the beginning, we were looking forward to a good meal - who doesn't like a burger & fries?! My burger arrived - yummy...waygu beef, medium rare with waffle fries...I cut it in half, it was perfectly cooked & I took a bite. My first bite was great. The second bite I took I bit into something that didn't seem right as it was hard - thinking maybe it was a little gristle (gross, but I thought I'd keep chewing) as I chewed a bit more, it was hard & sharp and rather big. Upon spitting it out - it was a brownish tan plastic triangular thing that was clearly broken off from something. We called the waiter over who said he'd bring it to the manager. He came back and said that it appeared to be the bottom part of a meat marker (they mark the burgers with little cows that are colored to match your order - the one in my burger that I pulled out from the bun before eating was fully intact and PINK, not brownish tan). He further stated the manager would be right over. As I waited, everyone else enjoyed their meals & I never saw the manager. The Waiter finally came back, to clear everyone's plates. At which time he asked "you're not going to eat your burger?" I couldn't believe that the manager never came over & they never offered me a new burger. On top of it, they charged me for the burger with the plastic in it. I would have gladly paid but it would have been nice to get a new burger. It's a shame because we were a large group & the food was good - the customer service was good, but now I have to say it was atrocious & give this place low stars. Go there at your own risk. We have decided we will never go back!

• Pros: Everyone else food was good
• Cons: The service ended up being horrible

11/26/08

Great burgers, best to go for lunch not dinner.

by JMQ at Citysearch

The best burgers I've ever had. The only problem was when I went with a party of 3 and they kept passing us over for parties of 4 and made us wait at least an hour more. I thought I was waiting for a booth as I had asked for so I didn't mind but then when it was my turn they wouldn't give me a booth because they said those were for 4 people. OK great but tell me before I waste my time and respect the fact that I was there before other parties of 2 who they sat before us at the same types of tables. In other words we waited more time for nothing. Have only been there for lunch since. Not worth being aggravated by the unfair seating policy.

• Pros: Great burgers. Excellent Salmon burger and fries.
• Cons: Unfair seating policy when it's full

11/07/08

Best Turkeyburgers Ever!

by nycfoodieinmidtown at Citysearch

I don't eat beef but am always looking for good turkeyburgers. This is my fave place in the city. Relaxed atmosphere, and friendly, fast staff. When I need comfort food (turkeycheeseburger and a milkshake) I go to BLT Burger. The buffalo wings are great, too.

10/05/08

Good Burgers, Fries and Service

by rondubbs at Citysearch

Burger was delicious and juicy. onion rings, chili fries and sweet potato fries were also very good. service and atmosphere was friendly.

• Pros: Good Food and Friendly Service

09/30/08

This is Burger HEAVEN!

by jimbos1015 at Citysearch

Great, simple decor, tasty burgers, good fries, hope to try the milkshakes someday, all sound great!

Lamb Burger, Salmon Burger, regular beef burgers all great!

Service reminds me of hometown style, quick and efficient.

• Pros: Great food, simple setting, quick service
• Cons: None so far!

09/09/08

The best burger in NYC

by amm212 at Citysearch

This place is tops for a great burger and fries in New York. I have been on numerous occassions and every single time I have been, I fall in love with it more and more. The burgers are always cooked perfectly, the fries just the right crispiness. I have also sampled their shakes and cupcakes, both of which are incredible. I cannot speak more highly of a burger place in NYC.

• Pros: Everything!
• Cons: Not one single thing!