Flat Rate Carpet

07/09/2008 Posted by jordansachs

After months of my girlfriend nagging me about how I needed to deal with the dog urine on the carpet, I decided to call Flat Rate Carpet Cleaners. I didn’t think they would be able to get that horrible smell out, but to my disbelief, they did it. The friendly staff was a bonus to the reasonable price and the great service that they provided.

06/29/2008 Posted by dgoldy101

After months of smelling the horrible scent of dog urine, I finally decided to look up a carpet cleaner to see if they could get the smell out of my house. I phoned Flat Rate Carpet for free estimate. The staff were very friendly, but more importantly, THEY GOT THE SMELL out. Now all I have left is to train my dog!

06/09/2008 Posted by hilbilly

I just had my loveseat and sofa cleaned, cat dander and all, last Thursday. The results are great as compared to what I had expected. I thought I'd end up with cleaner but still somewhat cat stained and shed-on furniture. Obviously they don't look brand spanking new, I've had them for 7 years, but they're visibly cleaner than they have been in years and smell A LOT better. The technician who did the work was very friendly and the cost was right in my range. I definitely would recommend them.

Pros: Very friendly techs, good service

06/09/2008 Posted by PD72

My 4 year old has just finished wetting the bed at night so we decided to get her mattress cleaned. When the technician came out he did an amazing job, I saw and smelt the difference. As the price was reasonable I got him to do all the other mattresses. Thank you and I know we will definitely sleep better.

Pros: Great service - friendly technicians

05/31/2008 Posted by Miraim322

I called this company. Seemed strange but the person who answered the phone didn't seem to be completely "with it". I asked for someone else and was told a price for my carpets. However when the guy arrived at our apartment they started aggressively telling my wife that the price was going to be higher than that quoted, because we had a cat. However, I'd made it very clear that we had a cat when I called. besides, Whiskers is a very clean and lovable cat, so this should not have made a difference. I'd been warned by a friend about carpet cleaning companies that play this game of giving you one price on the phone and then trying to muscle you to accept a higher price when they are there. I would definitely not recommend doing business with such a disreputable company.

Pros: None

Cons: Lacks honesty

05/06/2008 Posted by JoeClientelle

I sent 6 venetian mini blinds to be cleaned and cords replaced if need be. Paid $600, which I think is a lot. Blinds came back this way: metal mangled on some slats, vinyl covering scratched on all blinds, cords cut on one so the blind does not go up and down, cord stuck on one, dirt, hair and carpet debris on all, fine dirt on all, dirty drips on one. Manager says someone will come look, but will not pin himself down as to when.

Pros: They didn't lose the blinds

Cons: Everything else

01/18/2008 Posted by dorothystanford1

Me and my husband have 2 cats and a dog living inside the house. A week and a half ago my mother got sick and moved in with us. The problem is that she is very allergic to cats. We had to bring someone that can clean our carpet and upholstery quickly and thoroughly. We called ny carpets and one day later our carpets were as good as new! Efficient and quick- that’s how a customer should be served! Thank you ny carpets!

01/15/2008 Posted by janeparker77

when I called flatrate carpet I didn't really believe that those ugly old stains, from the time my son was a baby, can come off. but I thought "hey, at least it will smell good..." when the job was done I couldn't believe my eyes: it was as good as new, not even a small sign that there was a stain! and the smell is great! so- it was worth every dollar. thank you flatrate carpet

11/17/2007 Posted by marlahooch3

My new puppy decided it wanted to use the rug my mother-in-law gave to us as a wedding present as a chew toy. The whole corner was chewed up. I didn't think it could be saved, but I called Flat Rate anyway because I knew it was really expensive and she would've been upset. They brought the rug back in two weeks and I couldn't believe how great it looked, you couldn't even tell. I was so relieved that everything worked out. They were really nice and professional.

09/28/2007 Posted by bj206

Hey Flat Rate Carpet, I wanted to express my appreciation on a super professional job deep cleaning my living room set. The technician came right on time, did an exellent job and gave me a very good price on the job. Thank you vey much, and I'll be sure to recommend you to anyone who asks!

Pros: on time, good price

Cons: na