Delluva Day Spa & Salon
New York, NY 10013
Phone: (212) 937-7757
05/08/2008 Posted by pazy99
I recently went there with 14 girlfriends for a bridal party, I arrived a little late for a massage. They would not try to move the schedule around with one of the other girls who had a massage later than I did for me to have a treatment... so I asked if I could get another treatment, perhaps a manicure or pedicure they also could not accomodate me for that either.. at the end of the day after 13 out of 14 girls received treatments and paying over $2,000. they decided that they had to charge me $60 for a treatment I did not receive. When I called a week later to see if I there was anything they could do, the answer was NO!!!! This place obviously, needs to learn a little more customer service... I would never go back or recommend this place to any of my friends..... They decided that $60 is more important than to have any of us back for any future Spa days.
Pros: There is room for improvement
Cons: Bad customer service
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