10/31/09

Do not let them catch you!!!!!!!!!!!!!!!!!

by corinaLOVEU

Traditionally a spa is committed to providing a calming environment, and beauty, health and relaxation are not compromised. Confidence Spa is not a traditional establishment; it’s a nail salon with a few bland rooms and inexperienced (and probably unlicensed) waxing technicians. Last Friday, I made an appointment for a Brazilian bikini wax at Confidence Spa. I had called a day in advance to ask if anyone other than Lisa would be available for this service. My friends had not enjoyed their experience with Lisa, and I did not want risk having a bad incident just because I was desperate to get rid of my forest. When I arrived 5 minutes late to my appointment, I was informed that Lisa was the only one available. A bit hesitant, I finally gave in and followed Lisa to a room. After I had removed my pants and underwear, Lisa starts inspecting my area. She claimed I let the hair grow too much and would have to trim it. I’ve been waxed many times before by an excellent professional, and I’ve never had my hair trimmed before waxing. Lisa pulled out a pair of dingy scissors from a drawer and started snipping away. I asked if the scissors were sanitized, but never got a clear answer. She pulled out a wooden stick and started mixing the wax, applying huge amounts of lava hot wax to the side of my inner thighs. Placing the paper on the wax, she pulled aggressively. She placed the paper she had just used to remove my hair on my leg while she applied more wax in the same area. She then took the same piece of paper and placed it on the wax and pulled again and again. I asked her why she was using the same paper over again, and she claimed it was normal procedure. She must have used the same piece of paper on my private area over 10 times. I also noticed that instead of discarding the used paper or placing the paper on her work station, she would place the paper next to or on my legs. She applied baby powder, which I didn’t mind until I realized that she was not done removing all my hair. After over ten minutes, she asked me to lift my leg so she could work on my backside. I asked her to give me a minute because I was in so much pain. I lifted my legs, and she applied the wax directly on my butt hole. Yes- you read correctly. At first I thought it was a mistake, but she placed a paper (which was covered in hair from previous uses) in the area. When she was finally done, she followed me to the reception area to try to sell me spa products, but I ignored her and paid the service without leaving a tip. I waddled across the street to Duane Reade and purchased Charmin wet wipes and Neosporin. When I was able to find a bathroom, I removed my pants and realized my panties were stuck to the side of my thigh, and the inside of my underwear was covered in baby powder and pieces of wax. It was disgusting to say the least, and I was in pain for a few days. I had made the appointment using Life Booker, and supposedly users get 50% off services at participating spas. That means that my $20 wax is originally $40, which is difficult to believe considering that the same strip of paper was used repeatedly to remove my hair, and Lisa is obviously not an expert. I wouldn’t even think of getting a manicure and pedicure there, since hygiene does not seem to be a priority at Confidence Spa. Let me tell you , sometimes the cheep prices doesn't always work, and Confidence Spa has cheep prices, but you don't want to go there, because you know the rule YOU GET WHAT YOU PAY FOR !!!!!!!!!.

• Cons: cheep service, cheep prises, bad attitude

Response from this business

Confidence08– November 02, 2009 at 12:19:34 PST

11/02/09

To whom it may concern,

It is to my surprise that we would receive a review like this considering that Lisa has not been at work for the last 2 weeks, and not only has she not been here but after over looking this reveiw it is to my knowledge tha this review was copied from a previous review we received back in August. On our behalf I would like to say it is kind of pathetic that someone would copy someone else's review from another site. We at Confidence are very professional and try to accommodate our clients to the best of our ability sorry you don't feel the same way.

09/27/09

Great place in NY!!

by EmNY68

I went here on the recommendation of a friend for a Brazilian wax. I have super sensitive skin and am very prone to ingrowns. Olga was great and super duper fast. The wax was very gentle on my skin and I had very little irritation when the hair started to grow back. Highly recommended Olga!

08/24/09

Where is David?

by Di831

Does anyone know where David went? I called for an appt and was told he no longer works there. :(

08/03/09

Nothing Special

by tinkerella

After reading tons of reviews about Olga and her abilities I booked an appointment. She was a little full of herself.....so confident that it was on the border of snobby. Her waxing skills are good but nothing special like everyone raves. In my opinion, Alex in Dyanna's salon is way better and their prices are the same.

• Pros: Good prices

07/17/09

Worst eyebrow waxing ever!

by salonrater

one of the waxing ladies butchered my eyebrows when i came in for a waxing. DO NOT GO TO THIS PLACE

• Pros: clean and friendly
• Cons: they cannot do eyebrows at all

07/05/09

BEST WAX SALON EVER! WORTH THE DRIVE FROM NJ!!!

by JodisM

I had my brazilian wax done on 04.06 09. (For those wondering why it took me so long to write a review...ahem- I have kids that I'm raising on my own because my husband is stationed in Washington. : )

I was getting ready for my husband to return from his 3 month deployment. Since my time was limited, I had to do everything that day because that was the only day my in-laws could watch my 3 kids. Amazingly, OlgaB was great in squeezing me in that morning. She was very sweet and nice to the point she made me cry tears of joy! Her attention to detail was impeccable.

The last time I came here was last year- can you tell I'm a mom, lol- so of course I was excited to return. Olga was so nice and asked me about my family and how me being a Navy Veteran and having a Chief in the Navy is-- stuff most people just brush off or don't really care. Especially because I'm young-27.

She was nice to even wax my eyebrows! She is professional and friendly at the same time.

I wish they were closer to NJ because the only time I get to go is when the kids and my inlaws schedule allow- which seems to be once a year lol. I HIGHLY recommend OLGA and salon to everyone! She is done and over with Brazilians in a flash- which if you ever had one you know the faster it's over the better! Plus, her technique is virtually pain free. ( I have a high tolerance for pain- 3 kids remember?)

LADIES- ESPECIALLY MOMS- go treat yourself to the best at queen OLGA you will be so happy you did- especially with OLGA.....trust me---I am!

P.S. The people who write bad reviews more than likely are haters (competitors) of Confidence beauty salon- go for yourself to see why I was willing to drive 2 hours just to get waxed!

Amazing, quick and, dare i say, virtually painless! Anyone needing a brazlian should definitley go to the OLGA She is the best! I highly recommend her!

• Pros: Curtious, Quick, Clean, Comfortable waiting area, Affordable
• Cons: Too far from me, lol. I live in NJ which is 2 hrs drive.

07/04/09

Perfect Brazilian Bikini Wax!!!

by Mellyan

For waxing services, you simply cannot find any better than Olga B. Ive been a client of hers for over a half year now and Ive consistently been thrilled with the results of all of my waxing with her: Brazilian, legs, arms, underarms, lip, and eyebrows! Olga is certainly one of NY best kept secrets in the beauty biz, but I am quite sure that won't last long. One of the things I like most about Olga is that she is extremely passionate about what she does and will always strive to do a perfect job for you. Her Brazilian Bikini Wax is expertly done -- thorough, fast, and professional. The salon provides a lovely atmosphere that makes you feel at ease, as does Olga lightheartedness. I especially recommend Confidence salon to anyone getting a Brazilian for the first time, or to those who are shy. Olga the BEST!

07/04/09

Terrible Wax, Good Haircut & Stylist

by ns228

My wax experience was terrible. The attendant (Olga) didn't listen to my requests and actually made me feel bad. 24 hours hours later, I'm still in severe pain and have wax EVERYWHERE (even after a shower). I've been waxing for 5 years and recently having moved, I'm looking for a new salon to go to. I have to believe that these other reviews have been written by the salon or friends - all the writing styles are exactly the same and keep saying the same thing. I will definitely not go back to Olga.

On the flip side - my haircut experience with Danielle was great. She listened and was incredibly sweet. Also in search for a new hair stylist, it took me a while to figure out how to explain exactly what I wanted, but she was patient and worked with me. Hair cut isn't exactly what I wanted, but I attribute that to me not being able to explain it well either. I'll be going back to her for sure. I have to give this a one star because my wax experience was so terrible. If I posted a second review, I would give my hair cut experience 4-stars.

Salon in general was bright and clean.

• Pros: Good Haircut & Stylist, Flexible
• Cons: Painful Wax, Extremely rude

06/26/09

Long live Queen OlgaB

by Melli35NY

I can't even begin to say how happy I am that I found OlgaB. She is the best hands down! I have been going to her for over a five month now, and every time I am thrilled with the result. She is the absolute master of the Brazilian wax, and she does it so fast, you won't even have time to feel the pain. Her skincare tips are amazing and if you listen to her advice, you'll never have bikini woes again. She always has a positive attitude and welcomes you with friendly conversation. The Confidence beauty salon is amazing, The products on the shelf are carefully selected and of the highest quality. Her staff is very helpful and accommodating, doing their best to get you the appointment you want. If you live in Manhattan, Brooklyn, Bronx, you should be going to Olga B!!!

06/05/09

Olga B is a master at work...

by barbTim

I have been to many salons looking for a good, quick and somewhat painfree bikini wax....but was unsatisfied until I was referred to Olga Queen! She was very personable and made me feel so comfortable that I almost forgot why I was there! I would highly recommend Olga to anyone that is looking for the PERFECT bikini wax! A friend said Olga B was the best and she is. i love the new location (hadnt been to any other) and i am now a Olga B fan. she's fun and puts you right at ease then it's over quick and easy. don't wait to get waxed like i did! call Olga and have a laugh! Please do yourself a favor and book an appointment with Olga B!. You will not be disappointed. Simply, she is terrific.Now, I swear by her and won't see anyone else. She's quick, easy, and worth every penny. If you need a waxing, why would you go to anyone else??? I love this girl.!!!

• Pros: She also work at sunday