Reviews & Ratings for Clarion Hotel Park Avenue

05/11/09

Affordable

by RRivas427

Although it may not be the Plaza Hotel....you definitely get similar service for a lot cheaper price. The rooms are a good size and always clean. Great service and nearby everything you may need.

03/09/09

the MEANEST front desk receptionist EVER!!

by civility

I booked this room through one of the bargain deal hotel websites thinking I was going to make this a solo trip to NYC. However, life happens and plans change. Wanting a larger room which could accomodate two people, I called the hotel directly to make the change. First of all, when they answered, they tersely said "HELLO!" A properly answered front desk greeting for a hotel is to state the name of the hotel at least. Not knowing if I had dialed the correct number, I asked if this was the hotel by name. "Yes," he stated with a heavy Indian accent. With nothing more said on the other side, I proceeded with my inquiry deciding to ignore the rudeness (after all NYC is not known for their kindred spirits and overwhelming hospitality). He gives a chuckle after my request and starts speaking to someone on the other side in Hindi about how this American is so.....You get the picture. The guy was making fun of me thinking I did not understand!! This is how the service began at this place before I even arrived there. You cannot imagine what happens next. Truly, the rudest and meanest front staff ever! They are definitely not service orientated.

• Pros: location
• Cons: rudness abounds!!

02/24/09

Excellent!

by KevinNY35

I have to give this hotl 5 or even 6 stars. I stayed there only 3 nights but they exceeded my expectations there. The staff and the reception desk people were very professional and always welcomed me with the smile on their faces anytime I returned to the hotel. I got plenty of coupons to local attractons too and i used many of them. So cool. I am originally from Texas but I must say, We don't have such a service there. Thank you guys !

• Pros: Excellent
• Cons: None

Editorial Review

by Contributor

Luxury hotel located in the heart of New York City.