03/31/09

Great place to shop when visiting NYC!

by copperfire979

Every time I am in the area, I pop into Encore because they always have new merchandise, and what they carry is great stuff: often brand new; never worn out or dirty. I always find something to love in there!. The manager and staff are divine, friendly & helpful! I've always been happy with everything I have purchased here.

My only complaint, and it's a big one-you must get over the atmosphere! Unfortunatly, I agree with the previous posts- the store is due for a much needed makeover and it takes away from the merchandise. The lighting is AWFUL , the ceiling has holes in them!! Just because this is a consigment shop does not mean the store space should look worn as well! You would never know what's inside from the outside and entryway of the shop- a shame for those who havn't visited Encore, but a great way to keep this place secret for me!

• Pros: Great Selection, Friendly Service
• Cons: Warehouse Appearance, Unappealing Atmosphere

03/29/09

Great Place for a Fun Time

by travelingal272

My daughter and I stopped at Encore today. Apparently the Grand Dame of NYC consignment. Unfortunately, from the look of it Encore is old lady. The store's decor and upkeep is at best shabby. Let alone the fact that the entrance way is this putrid peach and red. It feels like you are walking into the lobby of a brothel. When you walk into other stores they give a a preview of designers and the feel of the store. Encore's entrance way scares you a little. I did happen to find some great items marked down like a Marc Jacobs top for 12 bucks. The girls that work at the store are so lively and fun. They seem to have a passion for the clothes and love to help you out. Definitely the friendliest group I met shopping all day. I will shop here every time I come to New York, but I just wish it had a quaint little vintage look to embrace its history or a sleek, simple, clean boutique look to make you feel like it is on Madison Avenue not Queens.

• Pros: Fun Helpful Staff, Unique Finds
• Cons: Visually Unappealing

03/19/09

overpriced but quaint

by LadyLuck

I stumbled upon this place a while ago and found it to be quaint. There is a pretty wide selection of clothes and designers. The girls who work there are sweet and friendly and very helpful. However, on my last visit recently, there two gentlemen in the fitting room fighting (I think they work there). One of them was wearing a bandana and he was by the desk talking to other customers, but he didn't seem to know very much about the merchandise. And lately, the merchandise is overpriced! I haven't been shopping here long, but I remember when there were deals to be found. Now it's nearly impossible! The store is definitely worth a visit, but you have to look hard for the bargains on these used items.

• Pros: staff
• Cons: prices

03/10/09

good clothes good service

by JazzyJules

I made upper east side consignment rounds for the first time today. Encore had the best selection of clothes and some of the lower prices, but in these times I wanted them to be lower. The girls were extremely helpful and honest. I loved that weren't just trying to make a sale, but wanted me to really enjoy my purchases. The look of the store downstairs was very dingy and rough, but upstairs for some reason it was very airy. The older woman upstairs was amazing. The only other con was that they were doing maintenance during store hours. It was extremely loud and annoying. Also, one of the men was using foul language and very loud. If you want quiet and peaceful try Micheal's.

• Pros: Selection, Service
• Cons: Dingy, Prices

02/06/09

Amazing selection of bags & eclectic range of shoes...Love this place!!!

by StellarshopperNYC

Every time I feel the urge to go shopping, I take a trip to Encore located on Madison Avenue. It's a small, quiet consignment shop tucked neatly off 84th St (which is great for me because I hate shopping at most retail chains or malls). I love the casual, no nonsensical atmosphere of the store- I m always made comfortable to roam around as I please. I get lost in the jackets and coats section for awhile (tons of great labels like Giorgio Armani Carolina Herrera, Marc Jacobs & Valentino) and normally go upstairs to visit the amazing selection of Manolo Blahniks, Chanel & Prada heels. While I'm there, I pick up a couple cashmere sweaters (in every color and size) for my daughter and never leave the store without picking up a designer tie for my husband.

Definitely worth checking out on your day off. There are lots of treasures to be found here & new merchandise all the time.

• Pros: Selection of merchandise, laidback atmosphere
• Cons: Lighting is weak & drabby

01/14/08

THE MECCA FOR LUXURY GOODS - THE CANDY STORE FOR LUXURY GOODS

by couturequeen1

ENCORE MIGHT LOOK LIKE A LITTLE HOLE BETWEEN THE FLAGSHIP BOUTIQUES ON MADISON AVENUE BUT THIS UPPER EAST SIDE STORE IS A MECCA FOR THOSE WHO LOVE HIGH FASHION AT BARGAIN PRICES...IT IS A CANDY STORE WHERE YOUR EYES GO HUNGRY!!!!

THERE YOU WILL FIND BRANDS LIKE PRADA, LV, CHANEL, DOLCE... AND THE BEST DEALS FOR HERMES BIRKIN BAGS! THE MANAGER IS CHARMING AND EXTREMELY HELPFUL AND THE NEW AND FABULOUS STAFF WILL HELP YOU TO FIND GREAT THINGS AMONG HUNDRADS OF SKIRTS, DRESSES AND SUITS. I LOVE THIS PLACE, AND SOON YOU WILL TOO!

• Pros: SERVICE, VARIETY
• Cons: PARKING

12/18/07

Great selection and price

by brucey1975

I read the other reviews and was expecting the worse. I guess the foreign girl in the front is gone because they were very pleasant. Also I was able to find numerous treasures at very reasonable prices. I got a Prada jacket, mint, for $300, Chanel pants for $85, Cavalli blouse for $105 and several other pieces in recent trips back. It is a bit dated looking, but apparently it has always been about clothing and not atmosphere. I would recommend stopping in whenever in need of some shopping or just in the neighborhood.

• Pros: selection and price
• Cons: atmosphere

05/20/07

Great designer merchandise but by far the RUDEST most UNWELCOMING staff!

by nyclvr

I am so glad to read that I am not the only one who feels uncomfortable shopping in this store. RUDE, RUDE, and RUDE is all I can say about this average consignment shop. Its ashame because the first thing you see when you go in this store is not the merchandise but the rude foreign sales clerks standing at a counter who stares at you instead of saying "hi or hello ". Not only are they rude when you first enter, but just as rude when you check out to buy something. You would think one would feel lucky and fortunate to have a job here. I cant help but to think: all you rude ladies, do you honestly think you make enough wages to act better than the educated sophisticated shoppers who frequent this store? I will have to say not every employee there has a nasty attitude, I did find the older women upstairs to be helpful and nice. I also want to give the store itself a fair opinion and say that there is a great selection of reasonably priced merchandise (the only reason that keeps me coming back). Seriously , who wants to give money to a business who staffs the most unfriendliest, unprofessional rude employees. I cant even recall one sales clerk saying "thankyou" after making a purchase and I have purchased quite a bit. I dont recommend this place to my friends and if you want a good shopping experience I would avoid this place, there are many other competitors with great designer selections and prices minus the attitude!

• Pros: good deals and prices
• Cons: rude sales clerks with the worst attitudes on Madison!

05/05/07

HORRIBLE SERVICE

by bwhine

When i went to this consignment store i was not expecting to feel extremely uncomfortable...from the second i walked in i was being stared at by all of the employees. Not only did they stare but they also were very very rude. I would deff not reccomend this store. places like Tokio 7,A Second Chance or INA are much better with nice service

• Pros: alot of stuff
• Cons: horrible employees and dirty

10/06/06

Good finds, HORRIBLE customer service

by sugarcoatedsaint

This is a love and hate store. The guy is very helpful but the european ladies are VERY RUDE! I seriously hope one of them trips on her way out. I found $30 Seven Jeans, $50 for Chloe, and $30 for Joe's Jeans. Purses are also very reasonably priced, $550 for a LV luggage trunk, $240 for a Gucci purse, and I found a pair of Jimmy Choo boots for $200. I picked out all my purchases and as I was searching for my credit card, the cashier snickered that she was falling asleep waiting for me to find my card (which took less than a minute!). What kind of service is that? Goods are great, but it's almost not worth it to come with people like that. Why bother when I know that Michael's down a block has merchandise as great with friendly employees?