Reviews & Ratings for Grand Sichuan International

09/04/11

Worst NYC Dining Experience - Food and Service

by Foodyguy

I can safely say that this was my WORST dining experience in 10 years of living in NYC!! I never bothered to write a review before (good or bad), but this was just too much!! Also, this was the first time in my life that I decided not to leave a tip!

The corn soup was salty as hell, and had no....corn! We decided not to complain, and moved on to the entrees. The Kong Bao Chicken was bland, and the chicken and shrimp dish had soggy tasteless shrimp. One of the spices or veggies in the dish tasted like detergent and was inedible. One of us ordered a spicy chicken dish which contained almost exclusively bones and skin, and was dry and boring. A pile of chilly peppers was supposed to account for the 'spicy' part, but did not leave any impression on the chicken.

I'd probably give the food a 4 on a 10 scale, but the service doesn't even get a 2! It was so terrible that I actually thought we were on candid camera! The waitresses were visibly angry every time they approached the table, ignored us, and frowned when we asked for a spoon for the soup (strange request, I guess). They would never acknowledge any of our (few) requests, leaving us hoping that we were heard.

Thank god there are so many great restaurants in the neighborhood (Company, Kiku, Home on Eighth, Patsy's, Hill Country, etc., etc.).

We're never coming back!

08/15/11

Superb Chinese Food

by AdamLandhoff

I've got to say, i loved the food here. Not only was it delicious, but it came with great service and the environment was perfect for this kinda food. I loved the place, and I'll definitely be stopping back. That wonton soup was to die for

04/12/11

Amazing

by Katie Ss

The food was terrific and especially the wonton soup. I love wonton soup...

03/23/11

A typical Chinese American restaurant

by ImagineReason

I wouldn't expect more from this restaurant than typical Americanized Chinese fare. The portions are very good, the service very poor, and there was little Sichuan I could find in my dish.

02/21/11

Don't Trust

by Food Mission

If you are a vegetarian, you cannot eat here. For example, the menu says the hot & sour soup is "vegetarian," but if you ask if it actually has broth in it, they say yes...that's not vegetarian! None of their soups are. I was reduced to steamed vegetables and tofu, which I could have made at home where I would not have been hurried through my dinner so they could seat the next group.

03/28/10

Service leaves little to be desired

by chantal289

Expect to put your name down and then add another 45 minutes at the said time. It is not worth the long wait only to be expected to wolf the food down and leave. We were a party of three and they kept on refusing to sit us down at tables of four or larger table. In the end, they still sat us at a table of two. Even though the vegetable dishes are very well prepared, it wasn't worth the wait. The wait was longer than our meal.

• Pros: good food
• Cons: Horrible and rude wait staff

10/28/09

Horrible Service!

by cm1979

The food was descent BUT we were asked to pay our bill and leave before we were even done with our dessert! I get that they had people waiting but we weren't just lounging around by any means. The server was crazy RUDE about it! At least if your going to have the balls to ask us to leave before we're done be nice about it. I am not a picky customer but come on! I spoke with the manager and he couldn't of cared less. I definitely won't be going back...

• Cons: Horrible Service

08/21/09

AWFUL AWFUL AWFUL

by zlotsky

Ordered lunch from this place because it had decent reviews and OMG the food was awful!!! I have never had such terrible General Tso Chicken, it was mushy (not crunchy), all fatty meat, just nasty!!! Sauce was pretty bad too – DON’T DO IT!

• Pros: Nothing good about it
• Cons: The food was terrible, i threw it away!

03/19/09

Great Soup Dumplings......... awful other food

by michaelgold01

Typical chinese restaurant stuff I will not complain about. The good table was "reserved" for two people of asian decent that came in after us while we were stuck next to the kitchen....... wouldnt seat us until our whole party was there bla bla bla. Who cares!!!!!!!!! Happens everywhere people, deal with it.

The soup dumplings were amazing. My brother and I downed eight of them in a minute..... great stuff.

We ordered Orange Beef and kung Pao chicken/shrimp, which was awful. WOuld not go back to this place because it is nothing special but had to wait for a table.

• Pros: Soup Dumplings
• Cons: Orange Beef, Kung Pao Chicken and Shrimp

01/09/09

HORRIBLE Rude Service and mediocre food

by PinkElephant27

Appaulled by the treatment these people gave me. I called for a delivery, they were hostile. I should have known better but I ordered from them anyway. 1 Hour and 20 minutes later the guy showed up. I said you are over an hour late. He was very surly and told me that they were busy and if I didn't like it that I shouldn't order from them. I wanted to see if my food was still warm before paying and the guy CURSED at me.

The food turned out to be Horrible too! Argh

PLEASE DO NOT PATRONIZE THESE PEOPLE

• Pros: None
• Cons: Rude, obnoxious, bad food, deeply disappointed and angry