B & H Photo Video Pro-Audio
New York, NY 10001
Phone: (800) 413-5653
03/25/2007 Posted by nycpooch
Unfortunately I cannot recommend B&H as a store. I went there today to pay cash for two Lecia D-LUX3's, as the website said they had them in stock. A word of warning, don't come here if you're unsure about what you want. It's a chaotic cattle market and they want to deal with you as quickly as possible. I waited 15 minutes in line only to be told that they have them in store but they are only shipping them (?!). I asked whether I could pay now and pick them up, as a "ship to pick up", but he wasn't interested in helping me at all and didn't appear in the least bit concerned about losing a $1400 sale. When a store is as unconcerned as this about your business, it's probably sensible to go elsewhere because in my experience, stores with this attitude are also very unhelpful when things go wrong with your purchase. I told the kid "OK, so I'll go to J&R instead" and he said "OK then" and that was that. So off to J&R I go! I'm sure they'll be more helpful and appreciative of my custom.
Pros: A large selection, competitive prices
Cons: Chaotic, noisy, not the best atmosphere to receive helpful advice
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