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Macy's

151 W 34th St
New York, NY 10001
Phone: (212) 494-7300

Ratings & Reviews Summary for Macy's

What Users are Saying:

  • Easy returns
  • Good sales
  • Unique items
5 Star Rating
 
(8 reviews)
4 Star Rating
 
(6 reviews)
3 Star Rating
 
(2 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(0 reviews)

User Reviews for Macy's

Citysearch (13), InsiderPages (3), All (16)

4 Star Rating: Recommended

11/17/2007 Posted by porkjello

In most other cities, Macy's is just one store in a shopping mall. In Manhattan, the Macy's on 34th is bigger than most malls in other cities. This place takes up two Manhattan city blocks and is 9, count 'em, 9 floors. I thought that only part of it would be Macy's and there would be other stores in the building. Nope, it's ALL Macy's. The window displays are attractions on their own and you need to see the wooden escalators, which are probably some of the oldest escalators that are still in use today. I didn't buy anything but I was just amazed at how big this place was.

3 Star Rating: Average

11/18/2006 Posted by spicychica

Came here for the one day sale preview on a tuesday and this place was a mad house! Holiday sales staff don't know what the hell theyb are selling and dont' know store policies. No shpping carts wven though they are supposed to be supplied to you so you have to figure how to carry large and heavy items around with you around the store. Many itmes are sold out early and you can get pretty frustrated here fast. Don't bring the kids since there is no room for baby strollers and with the crowds here you WILL lose track of your kids. The Cellar is the worse! Place is so unorganized and so many things are sold out fast. No one around on the floor to help you. Next time I'll buy my stuff online!!!!!!!

Pros: Some itmes with good prices

Cons: CROWDED!, poor sales help, staff doesn't have any knowledge of store policies or sales

5 Star Rating: Highly Recommended

04/29/2006 Posted by oreginator

I've been to Macys so many times and I love it. It's so nice to go into a department store and have great people wanting to help you. THe variety is excellent. I live on Long Island, and every Macy's I've been to is okay, but nothing compares to the one in NYC. The pricing is great, from expensive and designer items to regular things. My favorite things are Cucina & Co.(great fruit bar), Bliss Product Counter(only sold in this Macys) and the Juniors department on the fourth floor. If you're going to NY, this is one place you have to visit!

Pros: Pricing, Service, Cucina & Co.

Cons: Crowds , Tourists, Crowds

5 Star Rating: Highly Recommended

01/04/2006 Posted by diamaant_

I love Macy*s. It's just the best. Excellent variety, good value, GREAT service.

Pros: Service, Variety, Inexpensive

Cons: A bit stressy

5 Star Rating: Highly Recommended

07/20/2004 Posted by macymad

Brill store I love it. I live in England and was gop smacked by the size of Macys but every year I come I spend a forture. Its very resonable on prices there a excellent section for the less rich like my self ie DNKY etc and J LO.

Pros: excellent choice, cool gifts, very clutter free

Cons: , Not any von dutch

5 Star Rating: Highly Recommended

08/09/2003 Posted by guccikid2k

I come from a small town where we only have department stores like JCPenney, Filene's, and Sears. So when I saw this store...woah! Floors and floors (10, to be exact) of gorgeous designer clothing. I especially love the young men's department, where you'll find D&G(Dolce and Gabbana), Versace, Boss Hugo Boss, Tommy Hilfiger, Ralph Lauren, Ecko, Sean John, Rocawear, and so much more!!

Pros: Great selections, A lot of floors

Cons: A bit expensive

4 Star Rating: Recommended

06/24/2003 Posted by wonko_the_sane99

... at only half the cost. There isnt much that hasnt been said about this place. Their products run the gamut from clothes, to jewelry, to home appliances, to electronics, to gourmet food, to luggage, and upholstery. All of the highest quality and more often than not at prices that reflect that. Still though for us mere mortals that may never be able to afford a trip to Saks, this is as close as we can get to upscale shopping. This Macy's is of course the largest department store in the world and can be overwhelming when you first enter, all adding up to the sense of history that cements the venue as one of NY's great extravgences to the rest of the outside world.

Pros: selection, atmosphere, window shopping

Cons: prices, customer service, lines holiday season

5 Star Rating: Highly Recommended

11/28/2002 Posted by AmandaDan

This store is huge and it always has sales. Macy's is the one hit wonder!

5 Star Rating: Highly Recommended

11/21/2002 Posted by olsonice

Macy's has always been a wonderful store to shop. The atmosphere and customer service are unsurpassed. Always great quality products and a reasonable price. No hassle returns.

3 Star Rating: Average

09/06/2002 Posted by dd1977

Macy's Herald Square has one of the best women's lingerie departments going. The selection is vast, and you're bound to find something that actually fits. However, their staff couldn't be any less charming. I got gruffly scolded by an attendant for attempting to use a fitting room that was being used for storing garment racks (makes so much sense, considering the long lines to try stuff on!). What ever happened to customer service?? Meanwhile, I wish the rest of the store had as much going for it as the lingerie dept. The juniors dept. has a pretty sad selection and the music is so loud that it drives you out of the place! Macy's is an institution, but history alone doesn't encourage repeat business. I won't be going back any time soon.

Editor's Review

From a "Miracle on 34th Street" to malls in the 'burbs, this is middle-class America's own department store.  See the full editorial review.

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