(212) 736-5000
401 7th Ave
New York,
NY
10001
40.7498
-73.9914
Neighborhoods: Midtown, Chelsea
Last updated 4.01.09
Reviews & Ratings for Hotel Pennsylvania New York
26 reviews
What users are saying:
- Citysearch (23)
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- Around the Web (3)
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- All (26)
Hands down the most disgusting hotel i have ever stayed
by themindhealer at Citysearch
This is easily the most disgusting hotel I have ever stayed. I wanted something close to Madison Square Garden. I didn't need anything fancy. However, I was not prepared for this awful hotel. The window had hand prints, the mirrow was rusted, the bathroom door looked like a large dog had chewed on it for hours, the tile in the shower was falling off, the bottom of the shower was black with mildew, the air vent was dirty, the outlet plate was broken. When I complained to them they said "Our hotel is old." I tried to help them understand that age had nothing to do with it. It was FILTHY. I'd love to post actual pictures as opposed to the ones on their site. I wouldn't stay there again if it was free. If you are dumb enough to stay there at least make sure you have had all of your shots first.
- Pros: i lived to tell about it
- Cons: dirty, falling apart, indifferent staff
Are you kidding me!?!?!?!
by jaycee23 at Citysearch
So, I was out of town for a month and my boyfriend wanted to welcome me back with a nice quiet, fun night in a hotel. This place is a joke, the lobby is beautiful but besides that it's a dump. Once we walked in my boyfriend's excited expression turned to a redfaced frown. The bed was as hard as a rock, the view was terrible the paint was chipped, the water was brown when I first turned it on. The cleaning staff kept banging on our door because there wasn't a Do Not Disturb sign, They made a lot of noise outside our door, conversing and what not. You know I'm so over Manhattan trying to make things seem so nice because its in Manhatttan, this place was a joke. My boyfriend was mad because he planned a nice night. We went to St. Marks hotel one night and it was way nicer than this place. Save your money!!!! Or ask to sleep in the lobby!!!
- Pros: Nice Lobby
- Cons: Small rooms, inconsiderate cleaning staff, uncomfortable beds, too pricey, bad view, small bathroom, dirty
A historic landmark across the street from Penn Station.
by Contributor at Citysearch
The Scene
Glen Miller immortalized this hotel in the song "Pennsylvania Six-Five Thousand," back when it was the Statler. The building was designed by renowned architect Stanford White in 1904 and has a long, rich history. It's a bit of a shame that it now caters to a mostly business clientele who take advantage of its proximity (five blocks) from the Jacob Javits Center. It's also directly opposite Madison Square Garden.
The Details
Some of the 1,700 rooms have streamlined and modern looks, others have French rococo effects. But all are spirited and brightly lit, with a uniform lack of clutter. Downstairs, ballrooms and boardrooms abound. In addition, the property offers the Penn 5000 Club, with private check-in, upgraded amenities and easy access to business services. Guests may use (at discounted rates) the fitness center next door, which has an Olympic-size pool. Other facilities include a transportation desk and secretarial services.
For the Budget Traveler!
by kristinetdb at Citysearch
You truly cannot beat $150/night for this hotel. It is not the Four Seasons or the W but it will do. I stay here every time I visit NYC which is about 3-4 times a year. It is in the center of it all. With Penn Station and Madison Square Garden across the street to watch those basketball games. One time I stayed here and we had to share a twin bed. But when I went back I had a larger room, queen bed and a mini-fridge. It's just a toss up on what room you get. I will be staying there again in 2weeks.
- Pros: Budget, Location
- Cons: Elevators
Horrible.
by supermodeldior at Citysearch
My stay here was horrible. Even though I was paying $150/night it felt like I was in a closet with a matress in it. The rooms feel like they have 50 square feet in them! After making my reservation, I read reviews and wanted to change hotels but they insisted that my stay would be perfect-WRONG! The lines are long and you cant reach housekeeping, the front desk, or anywhere else from the room telephone. I was about to die! The only good thing was that there was a buisness center down the hall from me in which I got to watch tv and make myself a good cup of coffee in. NOT RECOMMENDED!
- Pros: good location, good buisness center, moderate prices
- Cons: horrible service, small rooms, not worth it!
Don't Expect Much More than a Place to Sleep
by thelethalkitten at Citysearch
I realize it wasn't the priciest room in Manhattan, but what I got looked like a low-end motel room, or a closet with a bed in it. Hotel lobby and entrance is beautiful, but the rooms themselves are sub-par. The bathroom was small but looked clean. The bed was ugly, the furniture was unattractive...the kind of place you'd pay about 45 bucks a night for if it wasn't for the fact that you were in New York. If it's in any way worth it, it's for the prime location and attractive EXTERIOR, but not much else.
- Pros: Location
- Cons: Price, Quality of Room, View
Terrible!!
by heatheru at Citysearch
Our room was gross- stains on the carpet and the drapes (the drapes?!), patches of wallpaper off the walls, funny smelling sheets. Yes, it's convenient, and yes, it's less expensive than most other NYC hotels, but I'll go elsewhere next time- in fact, we checked out after one night and went somewhere else. When we told the guy at the front desk why, he said it's been happenning all the time since a new, foreign company purchased the hotel a few years ago.
The lobby is very deceiving! This hotel is terrible.
- Cons: , Everything
hangout,no vacation
by missdee71601 at Citysearch
I have stayed here twice the first time I was given a room that was already occupied by guests. The door key given to me was working and allowed me access to the room after 2 hours of debate with the front desk I was given another room which was nice and well worth my dollars. The staff here however (most of the staff not all) would do well to take a extensive course in customer service, yet the location is the best feature to this hotel as well as the price. If you plan to see new york you're at the right place. shop, eat, drink, hang out, then back to the hotel to sleep is my advice but if your planning to make this living quarters go elsewhere, the staff is not condusive to an extended "vacation " stay.
- Pros: location, price
- Cons: , management, management
NY hotel Penn
by genine810 at Citysearch
We stayed at this hotel over the weekend and the place was clean. Although I called at 6am for a hair dryer and did not have it until 8am. The maid service had to be called up twice to make-up our room and give fresh towels.
This place is about location, reasonable price and a place to sleep. No extras.
Just ask when you book the room for the renovated rooms.
- Pros: location
- Cons: service
Major Health Concern
by moi2003 at Citysearch
This hotel was absolutely disgusting. The room was dirty and looked like it hadn't been cleaned. Most disturbing was the hair on the floor. Then, the hotel management refused to do anything about. They just kept insisting that all rooms are cleaned before guests stay there. Don't stay there unless you want to have to visit the dermatologist!








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