Frank's Bike Shop

12/22/2007 Posted by merrill123

I bought a used 3 speed bike from frank's about 2 weeks ago. within a week, the break cables snapped off and the rear axl split in half. No problem it's used and things happen. I brought it back to get it fixed. While I was there i bought ANOTHER bike to use while mine was being fixed..... When I went back to pick up my bike, they flat out told me that I should buy my bikes and get them fixed somewhere else because I use my bikes for "commercial use" whatever that means. That's the way they treat good customers?...any dope can sell you a bike. It's the customer service and repair part of the business that sets bike shops apart. Frank's is lousy

Pros: nothing

Cons: there are about 5 other bike shops in the area

07/21/2007 Posted by bmwrider

The staff at Frank's is great! Very polite, down to earth and absolutely no airs about them. They just know everything there is to know about urban biking. Don't let the seeming chaos fool you. I noticed that both Frank and Tom are amazing multi-taskers, so just because they are answering questions from 3 or 4 other customers, they aren't skipping a beat as they set up your bike or find the part or accessory you need. I found just the bike I wanted so I bought on the spot; no need to check out anywhere else.

Pros: Great service, knowledgable staff, easy parking if you have a car

Cons: A little out of the way

06/21/2007 Posted by spey

Very knowledgeable and friendly mechanics, they explain everything about bikes in detail and help you make a choice based on your needs without trying to push a more expensive model that you don't really need. They are also patient and don't look down on you if you are a bike layman. They assemble your bike and install any accessories right in front of you, and they do it fast. The prices are also highly competitive - I checked the prices of a model I bought on the internet (Giant Cypress Hybrid), and it it is about as much as I paid in store, but unlike online, in store you get your bike properly assembled and tuned-up before you go. They also offer free one year maintenance on their bikes. My experience with them was well worth a trip from Brooklyn.

Pros: good and fast service, positive attitudes, friendliness - you name it

Cons: a bit cluttered inside

03/21/2007 Posted by torgosmanos

I've been going here for over 12 years... after having a few bad experiences at other shops (one tried to scam me for 100 for a tune-up) I found Frank's and wouldn't bother a minute in any other shop. Usually get a tune, new tubes, or brakes adjusted every few years... I always end up paying at least half what I am expecting, so nice and down to earth you feel like you're at your friend's dad's house who happens to fix and sell bikes. Not to mention it's great to see local kids, hipsters, messengers, racers, all milling about casually... and a great array of bikes from new to vintage, folders, choppers and low riders parked out front. Definitely bike mecca.

Pros: Neighborhood, informal, informative, old school NYC

Cons: none

08/01/2006 Posted by jumbolaya

Great service, great people and really good prices ! Folks at Frank's will do everything to make you one happy customer - they also have a great selection of folding bikes that you can take upstairs on that walkup building of yours . Yikes ! Totally cool neighborhood shop !

Pros: Frank will continue to service your bike after you buy it from them !!!!

Cons: Closed on Wednesday.

11/12/2005 Posted by chrismcnally

Franks is a genuine neighborhood bike shop. He serves his community in this working class LES neighborhood and everyone there knows him. Very nice selection of used bikes, including vintage bikes. This is the place to go if you need a basket or a child seat, they are experienced in this and have a good selection. Franks is not just for used bikes though, I bought my new specialized allez elite there and paid a very good price for a superb ride. He was generous with the discount and replaced my seat and pedals for a low charge. Labor is very inexpensive at franks. He also has some specialty bikes, such as tandems, call ahead and find out, i think you might be able to rent from him too. On a saturday it's pretty crowded. Franks is open early, 9:00 am, but it's always closed on Wednesdays. FTrain EastBway

Pros: selection, price, neighborly

Cons: cramped

10/16/2004 Posted by crankygidget

We went to a bunch of shops but none of them compared to this Frank's. It's worth the trip down to the LES. They knew so much about the different bikes and what I was looking for. They discounted our purchase by over 15% and outfitted my bike with everything a city rider needs. These guys know their stuff and it's actually fun to wait for your bike while it's being assembled or repaired!

Pros: Friendly, Knowledgable, Great Selection

06/16/2002 Posted by humdinger

wow. bike mecca. Frank totally hooked us up on some pristine used bikes, and threw in lots of do-dads free or heavily discounted. My wife and i rolled out of there happy bike owners. Great staff and selection.