Ludlow Garage

08/21/2008 Posted by bandtlc

One of the best repair places in downtown ny! Fair prices (for nyc) good turn around and great communication. The shop is ALWAYS busy, but I have always had same day service. Would highly recommend.

Pros: honest, fast, great communication

03/29/2008 Posted by panacity

I went to Ludlow Garage for a brake job and my experience was overall very positive. They took my car right away and had it examined. They told me what the problem was. They showed me what the problem was. They explained what needed to be done. They gave me an estimate with a complete breakdown for each part and labor, which was a very reasonable amount. I took the can in at 10:30am and they estimated to have it ready around 12:00 (I finished at about 12:30, still pretty good by car repair standards). They charged exactly what they said. The manager Jerome was a very polite and reliable fellow. Plus they accept all major credit cards and they are open on Saturday. I recommend them as a peace of mind haven in the car repair jungle. They are worth a trip to the LES.

Pros: Good honest service

Cons: None experienced

10/25/2007 Posted by happycathy

Ludlow Garage was recommended to me by a competing garage! I needed bodywork after being rear ended and was surprised not only by the estimate (which was honored) but by the frank explanation of the estimate and of the work that would be done. Yes the garage is busy, the waiting area is clean and the restroom is not only clean but handicap accessible. Since my initial visit I've gone back 2 times to the continued QUALITY of service and FAIR cost. Ladies, if you’re tired of going to a garage where you may have been treated in a condescending manner, save your money and get good solid service over at Ludlow Garage. Thank you Jerome!

Pros: Honest, Clean, Fair Priced

04/14/2007 Posted by jaddy28

The job that was done on my car was good, except it took forver to get done. Maybe they should hire enough workers to get the job done on time. Too many jobs too little workers.

Pros: The job eventually gets done

Cons: No parking what so ever, long time wait!

12/14/2006 Posted by crissy1433

Ludlow is the best Garage ever!!!! They are all very honest and u can count on them always. Both bosses are great, Mario and Jerome. Another great worker is Stefan, he is very honest and helpful. They all really care about their customers and from all the other places I've taken my car to, they are soooooo reasonable. I don't mind waiting for my car because I know it is in good hands. I don't agree with the person above where he/she said that the job was undone. People need to be patient and can't expect things their way only. Things go wrong with cars, especially for those that wait to long then find out there is something wrong with it. You have to keep up with your car. Ludlow is the hospital for cars. I've been going there for 8 years.

Pros: Best Price....Honest.....

Cons: Very Popular.....

11/17/2006 Posted by zippybob

I ahve been using Ludlow for 10 years and they try to please and above all are more than fair an honest

Pros: you need to call for apointnment

Cons: the place is too popular

08/07/2006 Posted by kathryn60

I was sent to Jerome by a friend of a friend who raved about him. And since then I have sent the news on. They are excellent mechanics who want to fix your car and keep you satisfied with as little hassle and as little money as possible. This doesn't mean that they can fix every single problem on the first try, sometimes it takes a second look to solve a problem. But, Jerome will always stand by his work and try again if necessary. When a cold engine problem turned up again, he towed my garage back in at his own expense, charged me only for parts (not labor) and had it running in no time. I highly recommend using this garage.

03/23/2006 Posted by backspacer

Had a job done on my car and after the job was done, it fail to start. The car went back and forth to this garage four times. The response time for pick up was half hour like they said. I only went to this garage to get a cylinder head change and other problem are happening after the job was done. Since the job was done in Febuary 23, 2006 my car stalls when you turn it on in the morning. No recomendations, not a happy customer.

Pros: explanation, waranty, Location

Cons: time, expensive, incomplete

01/11/2006 Posted by kkua31

I'm not one to post reviews but Jerome and his staff are so exceptionally wonderful that I want people to know how good their business is. There are always professional, fair/honest, and courteous. I never feel like I am being taken and I appreciate that they take the time to explain to me what is wrong with my car. The only draw back is that sometimes, especially in the morning, they are busy with everyone dropping off their cars at once.

Pros: service

12/27/2005 Posted by nwolos

Jerome and his staff at Ludlow garage are honest, reliable and know what they're doing. While the location is difficult (busy attorney street) and the garage is extremely busy, this is the place to get the straight story and great service. I find the prices fair, especially because you never feel ripped off. Ludlow lets you know what something will cost and sticks to the estimate. I've been going here for years...the only bad thing about recommending them is letting the cat out of the bag. Best mechanic in NYC.

Pros: honest, reliable, expert

Cons: tough location, busy