07/06/09

Ludlow Garage was terrific!

by Bergworld

I want to thank Jerome for correctly diagnosing and solving a problem with my Saab. Two other mechanics were unable to get it right and after listening to my experience, he was able to retime my timing belt and have my car running smoothly.

My entire experience at Ludlow was exemplary. After the repair, Jerome walked me through the work that was done and what was done incorrectly in the past. He even printed diagrams to illustrate the work that was completed.

After a couple of aggravating months with another mechanic and a Saab dealer, this was a welcome surprise.

Thanks for the work and professionalism!

MB

• Pros: 3rd Mechanic to see problem -- the only one to fix it.

07/02/09

ludlow garage

by websters

THE PEOPLE AT LUDLOW GARAGE ARE POSITIVE WORKERS WHEN IT COMES TO THE CARE OF YOUR CAR. THEY DONT TAKE YOU FOR A RIDE AND THERE WORK IS EXCELLENT AND SUPREME TECHNITIONS.

• Pros: THE BEST MECHANICS.
• Cons: NO CONS!

03/23/09

Great Employees, Fair & Honest Business

by LooksByLeslie

I have so many positive things to say about my experience with Ludlow Garage I could write a book about it. After having my intelligence insulted at a Mobil service station where the idiot manager there told me it would be over a thousand dollars for repairs I knew I didn't need or he wouldn't pass my car for the state inspection, I immediately took my car to Ludlow Garage. Jerome did my inspection and passed my car within an hour. So when I got into an accident, I knew Ludlow was the only place to go. The tow truck driver, Ron, was so kind and helpful. I especially needed this after going through a tramatic experience. Ludlow is the best. They fixed my car at a fair price and finished the job ahead of deadline.

• Pros: Treated with respect
• Cons: No real complaints

11/13/08

Good Overall

by DanielH261

I was happy with this place. I usually bring my car in back home but it needed some immediate repairs. They told me everything involved and explained the problem to me. I did pay more than I wanted, but car repairs are overall expensive these days.

08/21/08

honest, professional, always busy

by bandtlc

One of the best repair places in downtown ny! Fair prices (for nyc) good turn around and great communication. The shop is ALWAYS busy, but I have always had same day service. Would highly recommend.

• Pros: honest, fast, great communication

03/29/08

A very good neighborhood car shop

by panacity

I went to Ludlow Garage for a brake job and my experience was overall very positive. They took my car right away and had it examined. They told me what the problem was. They showed me what the problem was. They explained what needed to be done. They gave me an estimate with a complete breakdown for each part and labor, which was a very reasonable amount. I took the can in at 10:30am and they estimated to have it ready around 12:00 (I finished at about 12:30, still pretty good by car repair standards). They charged exactly what they said. The manager Jerome was a very polite and reliable fellow. Plus they accept all major credit cards and they are open on Saturday.

I recommend them as a peace of mind haven in the car repair jungle. They are worth a trip to the LES.

• Pros: Good honest service
• Cons: None experienced

10/25/07

Fair, Honest, and Priced Just Right !!!

by happycathy

Ludlow Garage was recommended to me by a competing garage!

I needed bodywork after being rear ended and was surprised not only by the estimate (which was honored) but by the frank explanation of the estimate and of the work that would be done.

Yes the garage is busy, the waiting area is clean and the restroom is not only clean but handicap accessible.

Since my initial visit I've gone back 2 times to the continued QUALITY of service and FAIR cost.

Ladies, if you?re tired of going to a garage where you may have been treated in a condescending manner, save your money and get good solid service over at Ludlow Garage.

Thank you Jerome!

• Pros: Honest, Clean, Fair Priced

04/14/07

Average PLace

by jaddy28

The job that was done on my car was good, except it took forver to get done. Maybe they should hire enough workers to get the job done on time. Too many jobs too little workers.

• Pros: The job eventually gets done
• Cons: No parking what so ever, long time wait!

12/14/06

Best Place for your car!

by crissy1433

Ludlow is the best Garage ever!!!! They are all very honest and u can count on them always. Both bosses are great, Mario and Jerome. Another great worker is Stefan, he is very honest and helpful. They all really care about their customers and from all the other places I've taken my car to, they are soooooo reasonable. I don't mind waiting for my car because I know it is in good hands. I don't agree with the person above where he/she said that the job was undone. People need to be patient and can't expect things their way only. Things go wrong with cars, especially for those that wait to long then find out there is something wrong with it. You have to keep up with your car. Ludlow is the hospital for cars. I've been going there for 8 years.

• Pros: Best Price....Honest.....
• Cons: Very Popular.....

11/17/06

Mario the one of the owners takes pride in a satified customer

by zippybob

I ahve been using Ludlow for 10 years and they try to please and above all are more than fair an honest

• Pros: you need to call for apointnment
• Cons: the place is too popular