City Bakery
3 W 18th St
New York, NY 10011
Phone: (212) 366-1414
New York, NY 10011
Phone: (212) 366-1414
Disappointing and the service was arrogant
08/01/2007 Posted by sara17sota
Very disappointing. For one thing, if you just wanted to buy a sandwich in the back, you're forced to wait in the long dessert and coffee line--you can't go to the register, no matter how long it's taking. It's awful, and the guy behind the counter, who described himself as the manager "John," was arrogant and rude. They appear to have some sort of exalted view of themselves that totally excludes customer service or satisfaction. Really not worth it.
Pros: They used to be better; maybe things will change
Cons: Employees more important than customers
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