Heartland Brewery Union Square
New York, NY 10003
Phone: (212) 645-3400
07/17/2008 Posted by raraavis
This is my first time at the Union Square location. I must say I have to disagree with the reviewer who claimed waitresses were rude. My two friends and I arrived and were told about the seating regulations (which is acceptable, you need more space for dinner than for appetizers) we waited for 5 minutes and got a table at the lower level. The waitress was nice and attentive even when my friend who suffered a sudden drop in her BP lost consciousness, the manager helped carrying her to a couch, called ambulance, and refused to take neither a tip nor the pay for the tab (actually we drank only 1/3 of the samplings but finished the appetizers) even after my friend recovered and insisted on paying. Extremely amicable waitress and manager Two thumbs up! I give you guys 2 thumbs up
Pros: Amicable staff, nice food, quick service
Cons: Noisy
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