Astor Wines & Spirits

399 Lafayette
New York, NY 10003-7001
Phone: (212) 674-7500

11 Reviews | Write a Review

Worst customer service - Do not buy online

10/22/2007 Posted by kostasg

I bought a box of wine along with several other wines in May and opened it in June. The wine was oxidized although I had kept in a cool air conditioned place. I brought the wine to their shop and they refused to exchange it. I asked them why as the return policy allows for store credit and they answered "because we never exchange wine-only hard liquor"!!

Pros: Wide selection

Cons: Poor customer service, Terrible online return policy

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Editor's Review

Down-to-earth staff and a giant selection keep this Noho wine emporium in the premier cru. See the full editorial review.

Insider Tips

Save Money

On tasting nights, get 15 percent off wine or sake sampled in the store. Every Tuesday, a different region is discounted at 15 percent.

More Insider Tips

Directory & Services Information

Hours

Mon-Sat 9am-9pm
Sun 12pm-6pm

Payment Types

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Recognition for Astor Wines & Spirits

2006	Audience Winner - Wine Specialty Store

Near This Location

399 Lafayette
New York, NY 10003-7001

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