10/18/07

RUDE and insulting. Lack of customer service

by steve368

They have a big selection of clothing here but the people that work there just couldn't care about you less. So unfriendly if you have to talk to them. The older man that works there gives you a cold stare if you try to talk to him and will raise the price if he doesnt like you. Nice to you if you buy a lot, snotty to you if you don't buy enough.

I highly recommend going to Tokyo Joe's instead. It's nearby, smaller, but much friendlier. Support the small shops!

• Pros: Amount of designer clothing available
• Cons: Rude employees, unwilling to help, higher prices than Tokyo Joe's consignment nearby

04/10/07

Yup, I'll have to agree on bad customer service

by yippee1999

I went the other night to leave off some shoes for consignment. While I admittedly cut it close (I arrived at 8:17p, and they close at 8:30p), when I got there, they already had a Closed sign on the door. I thought maybe if they knew I was coming to do a drop off, they'd still let me in. Well I approached the door and was trying to motion... I figured at the very least the woman would open the door and say "I'm sorry, we're closed", and then I could say "even for a dropoff?" Well I never even got that chance. The woman inside walked towards the door, looked at me, and then turned the lock to LOCK the door and walked away. I found it pretty bitchy. At least open the door and say "sorry, why don't you come back tomorrow...we open at such and such a time....."

• Cons: customer service

01/26/07

Find funky designer fashions for less at this quirky East Village boutique.

by Contributor

Designer consignment at its best--sellers get 50 percent of the profits--this funky hideaway is often the first stop for shoppers on a day-long vintage spree. East Village label hounds drop off their designer cast-offs, then pick up an oversized Hermes handbag, almost-new Burberry coat or pair of hard-to-find '60s tinted sunglasses. The labels are limitless, with racks that sound like a runway line-up list. Prada, Gucci, D&G, and Miu Miu have all come and gone and come again. A few no-name pieces make the cut too, if the owner finds them strangely appealing.

09/24/06

I agree - bad service!

by ses315

They are really picky here with the clothes they sell which is good for their business I guess, but they are REALLY rude to people trying to sell. Honestly, their business depends on them...why be rude? Makes no sense to me.

09/16/06

Like a scene from Seinfeld

by eviller

I am generally a friendly and easy going person, yet whenever I take my clothes to Tokio 7 for consignment I leave feeling pretty annoyed. They are very picky, which I don't mind at all because this is why they have such a wonderfully edited selection of clothes. The girls that work there, however, speak in Japanese to each other and giggle endlessly while assessing your clothes. It is just plain rude. I will probably keep taking my clothes here, but just thought I would mention this.

• Pros: great clothes
• Cons: rude service

12/15/05

Tokio7 is the best!!!

by greenfuzzy

I go there every week and when ever I go there, there are new stuff that I like! The people are really nice. (especially the boss.) He is very nice, and hires really nice people. I really like how they speak Japanese to eachother.

He definately has a good taste on clothes because I sometimes feel like I want to buy the whole store!

• Pros: nice people, nice clothes
• Cons: crowded sometimes

05/15/05

Best consignment shop in NY

by kthongthavorn

Since moving to NY from LA, Tokio7 has been the only store coming close to the bargins I use to find on Melrose (i.e. Wasteland, Crossroads). They have a great selection of contempory used and new clothing at prices that are affordable. Marc Jacobs cashmere sweater for $50, Theory pants for less than $50, suits for $150, great party dresses, decent bag selection. I live nearby, so I stop in practically weekly and there's almost always something I want to buy. Shoe selection can be weak at times, unless you have a size 9 feet, and you have to pick over some of the random stuff. These same items are a lot cheaper in LA though. Now I'm just waiting for Buffalo Exchange to open a store in NY!

• Pros: prices, selection
• Cons: sizes

06/24/04

A gem in the consignment world!

by jessjessjessi

Tokio7 is a frantic search among racks upon racks of clothing to the blare of hip-hop and the backdrop of a Tokyo used clothing store. I've explored Tokyo on month-long trips for the past few years, and this store is right out of the trendy district of Harajuku! Their prices are amazing for amazing finds, and the sales staff lets you shop in peace but is ready and willing to help. I've found a few Japanese brands (Hysteric Glamour, for one)mixed in with names like Vivienne Westwood and Betsey Johnson.

• Pros: Large selection, great prices