City Lights Cruises
New York, NY 10011
Phone: (212) 822-8573
Fax: () -
User Reviews for City Lights Cruises
06/28/2008 Posted by DisgrunteledCustomer1
Well I don't even know where to start, the picture that they show on the website is nothing like the actual boat you will be crusing on, don't expect good food (maybe after about 6 drinks it might taste edible). The ship left 40 mins after the time it says on the website CITYLIGHTSCRUISES. COM, then we get on the ship and notice it's a glorified ferry, already being disappointed we proceeded to the bar to get a drink, and there I encountered the tackiest bartender of my life, she refused to pour you a drink unless you tipped her. The two drinks that were included were the bottom shelf krap that is $5 at the store, if you wanted grey goose it was $10! after finally getting a drink they opened the buffet. OMG I wouldn't dare eat this food (I think even the homeless on the streets would refuse it!) after deciding that we would all rather starve we thought we would dance, this wasn't to bad until some girls were dancing on the pole like strippers exposing themselves. After we got off the ship a HUGE fight broke out and fists was flying every where. The crew memebers of the ship did nothing, and instead just watched it all happen. The whole crew was clearly intoxicated and didn't care abvout making it a good experience for anyone. A few days letter I called city lights to tell them that I was very disappointed with my experience as well as how embarrassed I was. Every person at this office that I dealt with had a B*tchy attitude, all they could do is give me 2 free tickets (I purchased 8 for the cruise I went on) I told her I didn't want tickets and that I wanted a refund. She said "We can't do that" I asked her to have the head person in charge call me back. After 2 days of waiting she never called me, So i called them, they then kept giving me the run around saying that she wasn't in the office (must be nice to work 12-3) Finally i got the manager and she had a bad attitude as well. Overall this was an experience i'd like to forget about and a HUGE WASTE OF $$$
Pros: seeing statue of liberty so close
Cons: where should I start? see review

